Staff

  • Departmental listing:
    1. Actuarial Financial Management
      1. Associate Manager (Solvency II)

        Reporting Supervisor: Senior Manager

        Location: Prudential Tower

        Key Responsibilities:

        • Production and development of Solvency II reporting
        • Maintain and enhance methodology on risk identification and modeling as well as internal model calibration
        • Maintenance and development of Prophet models for valuation purpose
        • Other special projects related to valuation

        Pre-requisite:

        • Degree in Actuarial Science or other related discipline
        • At least 4 years of relevant working experience would be preferred
        • Previous experience with valuation or embedded value reporting would be an added advantage
        • Possess good knowledge of Prophet systems and excellent technical, analytical and problem solving skills

         

      2. Deputy Vice President

        Reporting Supervisor: Vice President / Appointed Actuary

        Location: Prudential Tower

        Key Responsibilities:

        • Responsible for managing and implementing Reinsurance Strategy for PACS products
        • Responsible for managing and conducting experience analysis and assumptions setting
        • Responsible for leading the Appointed Actuary product review function
        • Drive projects that are assigned

         Pre-requisite:

        • Bachelor Degree (preferably in Actuarial Science)
        • Qualified or near qualified actuary with one of the recognized professional bodies
        • At least 8 years of Actuarial related working experience
        • Good technical, analytical and problem solving skills, with the ability to work independently
    2. Agency Business & Advisory
      1. Associate, International Business Administration Support

        Reporting Supervisor: Associate Vice President

        Location: Prudential Tower

        Key Responsibilities:

        • Organisation of Meetings
        • Work with Recruitment team to track all candidates BDMs has interviewed and the progress status
        • Liaise with HR/Recruitment team on the paperwork for IBFCs work pass application
        • Prepare claim and reimbursement memo for Head of IB to sign off
        • Coordinate claims and liaise with Finance
        • Keep track of IB budget and spending
        • Perform financial accrual
        • Filing of documents, circulars, campaigns etc
        • PRUMessage upload to SFA on circulars, initiatives and campaign
        • Handle other office administrative duties assigned to support sales from time-to-time

        Pre-requisite:

        • Diploma holder
        • At least 1 year of relevant experience
        • Proficient in MS Office
        • Ability to work independent

         

      2. Business Development Manager

        Reporting Supervisor: Business Development Director

        Location: Prudential @ Scotts

        Key Responsibilities:

        • Monitor agency sales through appropriate sales analyses and reports
        • Create a culture of commitment and achievement
        • Work closely with recruitment team to support recruitment efforts within cluster
        • Assist in the development of sales incentives at department and cluster level
        • Handle all appeals from their respective channels relating to sales and promotion and retention of Agency Leaders (ALs) and Financial Consultants (FCs)
        • Develop positive business relationships with internal and external customers
        • Manage and drive the implementation of process improvements
        • Work with Compliance Department regarding FCs and ALs compliance with regulatory and company compliance standards
        • To appoint and terminate FCs on behalf of the company
        • Monitoring and recommending the promotions of ALs and FCs

        Pre-requisite:

        • Degree holder
        • Possess CMFAS M5, M9, M9A and HI certifications
        • At least 5 years in similar insurance sales position
        • Good working knowledge of the insurance industry
        • Preferred personal attributes include being independent, focused, possess strong business acumen and entrepreneurial

         

      3. Manager, Sales Advisory - Practice Standard

        Reporting Supervisor: Senior Manager

        Location: Prudential @ Scotts

        Key Responsibilities:

        • Work with stakeholders to establish frameworks, standards and implement new processes that develop competent and compliant sales force.
        • Ensure regulatory requirements are communicated and complied with and tight audit trails are kept.
        • Prepare the sales force to meet the regulatory requirements by enhancing the sales systems.
        • Routine review of current processes, identify gaps and ensure issues are closed on specifications and by agreed timelines.

        Pre-requisite:

        • Degree Holder
        • Minimum 5 years of relevant working experience in the Insurance or Banking industry
        • Sales experiences in insurance/investment sales would be preferred
        • Possess professional certification such as CMFAS Module 5, 8, 9, 8A, 9A and CHI
        • Knowledgeable about Financial Planning and about Financial Regulations
        • Proficient in Microsoft Office (Word, Excel and Power Point)
        • Possess strong analytical skill, excellent communication and interpersonal skills

         

      4. Senior Manager, Agency Segment Development

        Reporting Supervisor: Deputy Vice President

        Location: Prudential @ Scotts

        Key Responsibilities:

        • Develop and grow the Premier FC segment from the current 5% of the agency force.
        • Develop and implement strategies to constantly engage the top producers.
        • Work with various internal stakeholders to identify opportunities and execute relevant solutions for the top producers.
        • Track production and formulate action plans to reach the objectives.
        • Engage the business development team of BDMs to drive initiatives.

        Pre-requisite:

        • University degree, FLMI, CLU, CFP or CHFC
        • With 5 to 8 years of marketing or distribution experience in a life insurance company
        • Able to communicate effectively and confidently
        • Understanding the agency structure and the dynamics of the agency force will be an advantage

         

    3. Agency Internal Communications & Events Management (ICE)
      1. Senior Executive, Events

        Reporting Supervisor: VP, Agency Internal Communications & Events

        Location: Prudential @ Scotts

        Key Responsibilities:

        • Plan and manage the end-to-end execution of agency sales communications and events targeting specific segments.
        • Identify, plan and organise suitable relationship building events, locally or overseas, to support sales.
        • Leverage on multi-communication channels i.e. internal Prudential communication platforms, wechat, and whatsapp as mode to effectively reach out to target sales force.
        • Ensure initiatives are timely and effective
        • Engage closely with segment business development team, PACS marketing and other related functions to identify, plan and implement appropriate initiatives.
        • Independently drive the segment communications and events.
        • Ensure budget allocated are well managed and not exceeded.
        • Effectively and efficiently handle any other duties assigned by Manager.

        Pre-requisites:

        • Degree in Marketing or relevant discipline
        • 2-3 years of experience in marketing, communications or events management
        • Able to multi-task and adapt to fast-paced and challenging work environment
        • Meticulous and able to perform independently
        • Good team player

         

    4. Agency International Business
      1. Business Development Manager

        Reporting Supervisor: VP, International Business

        Location: Prudential @ Scotts

        Key Responsibilities:

        • To meet sales IB’s KPIs and strategic objective.
        • To achieve the KPIs and objective set out for China Market.
        • Coordinates the involvement of key stakeholders to meet IB performance objective and expectation.
        • To assist IBFCs to achieve their production objective through the likes of seminars, campaign, sales training, objections handling, sharing of best practice by top producers, customer survey etc.
        • To develop new initiatives that adds value to IB. For example Property & Medical tour for HNWI, leveraging on International event like F1, WTA etc.
        • Working closely with the MIS to identify campaign for different profile of customers and sales pitch for IBFCs.
        • Developing relationship with new vendors to help acquire new customer for IBFCs.
        • Progressively assesses, clarifies and validate IBFCs and customer feedback on an ongoing basis.
        • Managing stakeholders by fostering clear communication internally and externally.
        • Working closely with Legal and Compliance to ensure proper business conduct.
        • To work with internal stakeholders to leverage on digital and media to reach out to new customer segment
        • Work closely with the underwriters to on case submitted and coordinate with the IBFCs on documents for medical and financial underwriting.

        Pre-requisite:

        • Degree in business or related qualification preferred.
        • Minimum of 5 years experience in business development or account management. Experience in China Market will be preferred.
        • Excellent command of English & Mandarin (spoken and written) in view of business communications.
        • Strong interpersonal skills, ability to manage stakeholders at all levels.
        • Must be a team player.
        • Resourceful and creative thinker.
        • Organised and able to project manage effectively

         

    5. Agency Recruitment, Manpower & Competency
      1. Assistant Manager, Induction

        Reporting Supervisor: Manager, Induction

        Location: Prudential @ Scotts

        Key Responsibilities:

        • Ensure induction programmes equips new financial consultants with the basic to kick start their career
        • Conduct induction programs in the area of technical, sales and product competencies
        • Support recruitment activities
        • Manage course content development and training logistics
        • Coordinate with external party or subject matter expert as part of course development
        • Deliver training and presentation
        • Support department’s key driver through managing of projects and initiatives

        Pre-requisite:

        • Degree in Business or other related discipline
        • At least 3 years of relevant experience in Insurance or Banking industry would be preferred
        • Prior experience in the Insurance/Investment sales would be an added advantage
        • Possess Professional certifications such as CMFAS Module 5, 9, 9A and HI
        • Possess knowledge on financial regulations and products
        • Proficient in MS Word, Excel and Powerpoint
        • Meticulous, driven and able to work independently

         

      2. DVP, Leadership Training

        Reporting Supervisor: VP

        Location: Prudential @ Scotts

        Key Responsibilities:

        • Vision Setting and Strategy – Setting vision and direction for all leadership development programs and initiatives. Using data to drive decision-making about program content and structure. Partnering with Agency leaders to directly and indirectly ensure the development of new and potential Agency Leaders
        • Stakeholder Engagement – Investing and inspiring others across the Agency in the vision of leadership development. Ensuring full implementation of leadership development initiatives with the Agency without direct management responsibilities
        • Program Design and Management – Overseeing design and implementation of each cohort-based training programs for the Agency, includes both work with external providers training and development of internal content, with an emphasis on management and leadership.
        • Facilitation and Coaching – Leading group workshops and coaching individual rising leaders in select topics.
        • People Management – Leading a team of 2-3 direct reports; managing work streams across multiple stakeholders on other teams.

        Pre-requisites:

        • 8-10 years of relevant work experience in leadership training or leadership development consultancy
        • Experience in managing leadership assessment, selection and/or development programmes
        • Strong analytical and communication skills
        • Proactive and innovative mindset

         

      3. Executive, MIS & Scheme

        Reporting Supervisor: Assistant Vice President

        Location: Prudential @ Scotts

        Key Responsibilities

        • Preparing and maintaining management reports on manpower and productivity numbers via management information system and related reports.
        • Tracking, payment/clawback and overall management of financing and incentive schemes
        • POP payment collection and general queries
        • Raising of payment memos
        • Providing administrative support to Manpower Development Director and Managers.
        • Preparing of department slides for internal meetings.
        • Department budget management.

        Pre-requisite:

        • Diploma in business or related studies
        • Proficient in Microsoft excel and word
        • Meticulous and organized
        • Able to multi-task Comfortable in working in fast paced environment
      4. Manager, Sales Training

        Reporting Supervisor: Deputy Vice President

        Location: Prudential @ Scotts

        Key Responsibilities:

        • Ensure that training programmes meet the school’s objectives, with key focus on professionalism and productivity of the sales force 
        • Course management inclusive of curriculum development 
        • Upfront training and presentation 
        • Support the department’s key drivers through managing projects and initiatives

        Pre-requisite:

        • Degree holder 
        • At least 5 years of experience in a similar capacity in the banking or insurance industry 
        • Good knowledge of financial advisory process and of investment products. 
        • Strong analytical and interpersonal skills, with the ability to lead in projects. 
        • M9,M5, M9A, HI an added advantage
      5. Senior Manager/ Manager, Leadership Training

        Reporting Supervisor: DVP

        Location: Prudential @ Scotts

        Key Responsibilities:

        • Assist to conduct needs analysis in partnership with internal and external stakeholders on leadership development and training
        • Assist to design training and development parameters in alignment with core values, strategies and leadership pipeline.
        • Source, evaluate and recommend Leadership development delivery modes.
        • Support implementation and delivery of leadership development & training
        • Leading group workshops and coaching individual rising leaders in selected topics.
        • Review and assess effectiveness of leadership programs
        • Support Agency related activities and event

        Pre-requisites:

        • 3 years of relevant work experience in leadership training or leadership development consultancy
        • Experience in managing leadership assessment, selection and/or development programmes
        • Strong analytical and communication skills
        • Good organisational skills
        • A good team player

         

    6. Agency Risk & Compliance
      1. Associate (1 Year Contract)

        Position Title: Associate (1 Year Contract)

        Reporting Supervisor: Deputy Vice President

        Location: Prudential @ Scotts

        Key Responsibilities:

        • Conduct Roadshow call back surveys
        • Record survey responses and feedback from customers
        • Assist in data management and maintaining of Excel reports
        • Provide Ad-Hoc administrative support

        Pre-requisite:

        • Minimum qualification GCE ‘O’ level
        • With some admin experience
        • Good interpersonal and communication skills
        • Ability to adapt to fast-paced and challenging work situations 
        • Proficiency in MS Office
    7. Agency Strategy & Planning
      1. Manager, Agency Strategy & Planning

        Reporting Supervisor: DVP, Agency Strategy & Planning

        Location: Prudential @ Scotts

        Key Responsibilities:

        • To assist the Head of Strategy & Business Planning to manage Agency Division planning activities
        • Provide pre and post event/campaign/incentive analysis and recommendations to senior management
        • Prepare all business case submissions and ACR documentation
        • Track internal metrics and recommend action plans if necessary
        • Lead / conduct / review internal capabilities and benchmark against industry top players and key PCA markets
        • Provide accurate and timely information and recommendations to Agency management

        Pre-requisite:

        • Degree Holder
        • Minimum 3-5 years of relevant experience in the life insurance industry would be preferred
        • Independent and focused
        • Able to work well across different functions

         

      2. Manager, Business Sustainability

        Reporting Supervisor: Deputy Vice President

        Location: Prudential @ Scotts

        Key Responsibilities:

        • Daily tracking, analysis and follow-up with agency force on sustainability metrics
        • Identify gaps and lapses in processes of existing products
        • Report to management the status of follow-ups with various Agencies and any issues with Financial Consultants or customers
        • Highlight potential issues and recommend appropriate actions
        • Develop Best Practices for agency
        • Achieve Persistency Variance targets

        Pre-requisite:

        • Degree holder
        • At least 3 years of experience in life insurance industry
        • Experience in dealing with Agency is preferred
        • Strong analytical and interpersonal skills, with the ability to lead in projects.
        • Independent and works well across different functions
        • M9,M5, M9A, HI an added advantage

         

    8. Claims & Maturity
      1. Associate Manager, Claims

        Reporting Supervisor: AVP

        Location: Prudential Tower

        Key Responsibilities:

        • Process, review and approve PruShield claims within service turnaround time
        • Review workflow and claims processes to identify areas of improvement and implement enhancement to achieve efficient claims administration
        • Manage working relations with external parties – CPFB, regulator, agency leaders, bancassurance partners
        • Manage investigation of claims by working with claims adjusters, legal advisors, medical institutions, claimants, agents, and other insurers to determine claims decision and payment
        • Attend to enquiries and service recovery, complaint and appeal
        • Mentor junior team members in their day-to-day activities

        Pre-requisites:

        • Degree holder with 5 to 7 years of related claims experience
        • At least 2 to 3 years of experience in administering medical and health claims
        • Working knowledge in medical claims processing especially in Shield plans Knowledge in medical cost and charges of Singapore medical treatment centres
      2. Senior Executive, Claims

        Reporting Supervisor: AVP

        Location: Prudential Tower

        Key Responsibilities:

        Administration of all Shield claims received in accordance with stipulated timelines and corporate governance. This includes:

        • Attending to claims investigations
        • Attending to service recovery and enquiry
        • Attending to medical clarification with hospitals and clinics
        • Attending to projects assigned by supervisor

        Pre-requisites:

        • Degree holder of biology or life sciences discipline
        • More than 2 years of experience as a Life & Health Claims assessor
        • Strong command of the English language (spoken and written)
        • Familiarity with human anatomy, general diseases and disease management
        • Preferably with experience in adjudication of Shield claims.
        • Knowledge in medical cost and charges of Singapore medical treatment centres
    9. Compliance & Enterprise Risk Management
      1. Manager, Financial Crimes (1 Year Contract)

        Reporting Supervisor: AVP, Compliance

        Location: Prudential Tower

        Key Responsibilities:

        The main duties and responsibilities of the Manager, Financial Crimes are:

        1. Project management
          • Point of contact with PCA, vendor and relevant business units.
          • Work with the PACS Financial Crimes team to understand the requirements.
          • Ensure project delivery is within timeline.
             
        2. UAT and resolving issues flagged from the projects
          • Support the Financial Crimes team in performing user acceptance testing to ensure PCA’s requirements are met.
          • Work on issues identified in the course of the project or UAT to closure.

        Pre-requisite:

        • Degree in any discipline
        • Insurance certifications preferred (e.g. ACAMS)
        • At least 5 years of experience in an AML role, preferably familiar with AML systems
        • Project management skills
        • Problem solving skills
        • Effective communicator and negotiator

         

      2. Senior Manager, Financial Crimes

        Reporting Supervisor: AVP, Compliance

        Location: Prudential Tower

        Key Responsibilities: 

        The main duties and responsibilities of the Senior Manager, Financial Crimes are:

        1. Oversee AML screening on new and existing customers.
        2. Review and monitor transactions for irregularities.
        3. Set up AML framework to establish customer due diligence requirements for high net worth or private banking customers. Provide guidance and advice to business units on AML matters and customer due diligence requirements.
        4. Provide supervision and guidance to the Financial Crimes team.
        5. Assist the Money Laundering Prevention Officer (MLPO) in implementing new initiatives or projects.

        Pre-requisite: 

        • Degree in any discipline
        • Insurance certifications preferred (e.g. ACAMS)
        • At least 5 years of experience in an AML role in a bank, preferably having dealt with AML requirements for high net worth / private banking customers.
        • Good analytical skills Keen attention to details
    10. Corporate Affairs
      1. Senior Manager, External Communications

        Reporting Supervisor: Deputy Vice President

        Location: Prudential Tower

        Key Responsibilities:

        The candidate will be responsible for developing and maintaining good relations with the media (traditional and social) and government agencies. He/she will identify opportunities to raise the profile of Prudential in the media and through industry conferences. The person will also be responsible for ensuring product and customer communications across the organisation are clear, consistent and aligned with the brand’s tone of voice.

        Media relations:

        • To develop an external engagement programme to build and to maintain good relationships with the media (traditional and social) and government agencies.
        • To identify opportunities to raise the profile of Prudential Singapore in the media (traditional and social) and through industry conferences and events.

        Media training:

        • To coach senior management in handling media interviews and engagements

        Content generation:

        • To engage the media with thought-leadership content that promotes the brand and business
        • To develop content such as press releases, talking points, speeches, annual reports and speaking opportunities, etc

        Issues management:

        • Work with the senior management team in identifying and managing issues that could potentially threaten the reputation of the organisation.

        Product communications:

        • Work closely with the product and marketing team on customer and product communications to ensure content is delivered clearly and consistently.

        Pre-requisite:

        • Degree in communications, journalism and international relations preferred.
        • Minimum 6 years of working experience in communications, public relations and/or government relations. Experience in social media a plus.
        • Strong writing abilities and presentation skills
        • Strong story-telling skills
        • Strong interpersonal skills and have the ability to manage stakeholders at all levels
        • Have the discretion, sensitivity and deposition to work under time pressure when managing issues/crisis
        • Collaborative, resourceful and results-oriented
        • Organised and able to project manage effectivey
        • A good attitude

         

    11. Distribution Support Services
      1. Senior Executive, Distribution Reporting

        Reporting Supervisor: Senior Manager

        Location: Prudential @ Scotts

        Key Responsibilities:

        • Support information needs in Awards & Incentives for agency channel.
        • Set-up new report process using reporting tools like Qlik Sense, SAS, Robotics
        • Write report specifications after clarification of rules on incentives/report requirements.
        • Provide project support in business requirement, UAT test plan drafting and UAT support.
        • Assist in implementation and training for digitization projects

        Pre-Requisite:

        • Degree in Business or relevant studies
        • 2-3 years working experience in Distribution Support Functions
        • Experience in advanced Excel and database management tools (SQL, SAS, Qlik, Tableau, SAP Business Objects) is a pre-requisite
        • Strong interests in systems, productivity enhancement tools and adoption of new technologies
        • Able to work independently as well as in a team

         

    12. Employee Benefit Solutions
      1. Assistant Manager, Business Underwriting

        Reporting Supervisor: Assistant Vice President

        Location: Prudential @ Scotts

        Key Responsibilities:

        • Manage pricing and product development activities. Ensure adequacy of pricing in according to authorization/approval guidelines. 
        • Support EB Business Underwriter (AVP) in reinsurance activities, including facultative arrangements and keeping track of facultative placements.
        • Responsible for maintenance of group insurance quotation template and manual. Conduct sample checks on quotations.
        • Support EB Sales team (New Business and Existing/Renewal business) on special quotations on benefits and features.
        • Conduct group/EB experience study on regular basis. Collaborate with Employee Benefit Solutions and Actuarial Services team on data extraction, analyze and review the experience study results.
        • Provide financial reporting in accordance to regulator’s requirements.
        • Assist in data analysis for key projects/tasks.

        Pre-requisite:

        • Bachelor in Actuarial Science, Mathematics, Statistics, Economy or Finance.
        • At least 5 years working experience in insurance sector preferably in Group/Employee Benefits.
        • Candidate with previous business underwriting background will be preferred
      2. Business Development Manager (Direct Channel)

        Reporting Supervisor: Business Development Director, Employee Benefits Solutions

        Location: Prudential @ Scotts

        Key Responsibilities:

        • Assist the Head of Direct Channel in new client acquisition. This will involve pre and post sales proposal preparation and sales presentation
        • To assist in the strategy to develop direct channel and be responsible on the implementation of key sales initiative and campaigns
        • Handle sales enquiries and leads generation for direct client acquisition
        • Work closely with internal departments to launch and maintain sales enablers and e-sales tools
        • Handle activities relating to direct account management. This includes assisting in the preparation of sales materials, PowerPoint presentation, employee handbooks, client reports etc.
        • Handle sales presentation and proposal when required

        Pre-requisite:

        • Degree holder
        • Possess M5, M9, M9A and HI Insurance certifications
        • At least 3 years of relevant experience within employee benefits environment

         

    13. Finance - Performance & Expense Management
      1. Executive

        Reporting Supervisor: AVP

        Location: Prudential Tower

        Key Responsibilities:

        • Accurately review and process payments to vendors, staff and intercompany on a timely basis in accordance to the company policies, FRS requirement and MAS & IRAS regulations.
        • Review and process credit card and purchasing card payments.
        • Assist in month end closing including preparation of GL entries, expense schedules and reports etc.
        • Maintain files and documentation thoroughly and accurately, in accordance with company policies and accepted accounting practices.
        • Work with internal business units to resolve any expense queries.
        • Support in any other adhoc projects and assignments.

        Pre-requisite:

        • Diploma/Degree in Accountancy or other relevant discipline.
        • Proficient in MS Office, particularly in excel.
        • Able to deliver quality work within stipulated timeline in a fast-paced and high volume environment with emphasis on accuracy.
        • Must be meticulous, analytical, independent, good team player with strong problem solving and documentation skills.

         

    14. Financial Reporting
      1. Senior Manager, Finance Reporting

        Reporting Supervisor: Associate Vice President, Financial Reporting

        Location: Prudential Tower

        Key Responsibilities:

        • Review monthly financial statements, annual reports and manage audit process.
        • Keep abreast of the Financial Reporting Standards and provide guidance to team members on accounting standard / policies changes.
        • Align accounting policies and controls for new and existing processes.
        • Provide technical support for business planning, Sarbanes Oxley review, align accounting policies and controls for processes, preparation of board materials and dividend repatriation.

        Pre-requisites:

        • Degree in Accountancy / Finance or equivalent qualification
        • Minimum of 8 years relevant experience
        • Candidates with Big 4 audit experience or prior experience within insurance industry will be advantageous
        • Good communication skills
        • Organised and meticulous with the ability to handle pressure
        • Strong analytical skills, result-driven, independent and energetic

         

    15. Human Resources
      1. HR Assistant

        Reporting Supervisor: Senior Executive, Human Resources

        Location: Prudential Tower

        Key Responsibilities:

        • Perform administrative tasks within HR
        • Handle confidential documents
        • Ensure smooth and accurate processes delivery of service
          • Human Resource Information System
          • On-boarding & off-boarding
        • Handle work pass applications
        • Participate in ad-hoc HR initiatives and projects

        Pre-requisite:

        • Minimum A level/Diploma in Human Resources
        • Excellent communication, interpersonal and problem-solving skills
        • High level of initiatives, enjoy working in a fast paced environment
        • Meticulous and responsible in fulfilling the backend operational/administrative duties
        • Familiar with MOM regulations

         

    16. Information Technology
      1. Associate Manager, Applications Management (1 Year Contract)

        Reporting Supervisor: Manager

        Location: Prudential Tower

        Key Responsibilities 

        • Involved in full life cycle activities, from requirements collection and analysis, solution and design, development, testing to production deployment
        • Provide BAU support for batch runs and user queries/incidents
        • Provide technical documentation including functional specifications, technical specifications as well as test cases
        • Identify and scope the needs of data from source system, and work out the approach of data transfer, transformation and ingestion to data warehouse
        • Work closely with various parties (internal team, regional team, business users, and vendors) throughout project delivery

        Pre-requisite:

        • Degree in Mathematics, Computer Science, Information Management or Statistics
        • More than 3 years of working experience on ETL and data related projects
        • Technical expertise in database design, development and SQL series
        • Strong knowledge and experience in data analytics solutions and platforms
        • Knowledge in insurance domain is an advantage
        • Strong analytical skills, attention to detail and accuracy
        • Good communication skills
        • Self-driven and able to work with tight timelines
      2. Business Analyst (1 Year Contract)

        Reporting Supervisor: DVP, IT

        Location: Prudential Tower

        Key Responsibilities:

        Working together with the Business Users, Application Management team and Vendor, the Business Analyst plays an important role:-

        • ensuring successful delivery of end-to-end system implementation to support new product launches in the Life Insurance back-end systems
        • implementing and ensuring successful delivery of BAU enhancement, new product launches in the Life Insurance pre-sales system

        Pre-requisites:

        • 5-10 years of experience as a Business Analyst in the Life Insurance industry
        • Strong communication, presentation and advisory skills
        • Life insurance domain knowledge is required
        • Experience in vendor management
        • Working experience in Life/Asia system

         

      3. IT Operator (1 Year Contract)

        Reporting Supervisor: Manager

        Location: Prudential Tower

        Key Responsibilities:

        • Perform the day-to-day computer operations which includes running the batch programs across multiple platform
        • Ensure that all jobs are performed promptly, accurately, timely and according to schedule & dependencies.
        • Prompt escalation to Duty Programmer when jobs encountered issues or errors.
        • Ensure all required printings are completed after batch job.
        • Perform and monitor deployment jobs.
        • Perform ad-hoc work requests promptly and accurately.

        Pre-requisites:

        • At least 5 years of experience in running batch jobs on various platforms including AS400, Unix Window in Financial Institutions
        • Experience in using Control M for running jobs is preferred
        • Candidates with relevant experience in the Insurance industry will have an added advantage
        • Must be able to work 24 by 7 rotating shift including Saturday, Sunday, Eve of Public Holidays and Public Holidays.

         

      4. IT Project Manager

        Reporting Supervisor: Vice President

        Location: Prudential Tower

        Key Responsibilities:

        • Lead and deliver IT Projects
        • Work closely with IT Business Analyst, Application Management and Infrastructure teams to develop and roll out IT solutions for Life Insurance applications
        • Broad knowledge of various technology will be beneficial:
          • AS400 / Cobol;
          • Java EE;
          • Objective-C / Swift;
          • IBM WAS / JBoss;
          • Node JS;
          • Databases, including Relational DB and NoSQL; Or
          • Message Queue and Enterprise Service Bus
        • Identify gaps and internal / external resources from the requirements. Provide effort & cost estimation based on the gaps identified.
        • Knowledge of regulatory requirements (e.g. MAS TRM and MAS Outsourcing Guidelines).
        • Develop project and resource plan with IT, Users and vendors stakeholders to meet project timeline.
        • Ensure that deliverables are in accordance to relevant IT policies and SDLC standards.
        • Conduct periodic project status review with all stakeholders. Present project status to Project Committees.
        • Keep up to date and apply latest industry trends in the web technologies.

        Pre-requisites:

        • Degree in Computer Science, Computer Engineering or equivalent
        • At least 10 years of experience in managing and delivering IT projects in Financial Institutions
        • Possess strong and proven track record of managing large scale IT application projects
        • Candidates with relevant experience in the Insurance industry will have an added advantage

         

      5. Mobile Application Developer (1 Year Contract)

        Location: Prudential Tower

        Key Responsibilities:

        • Design, develop and maintain Mobile App to support various business initiatives.
        • Deliver across the entire Mobile App life cycle –concept, design, build, deploy, test, release, and support
        • Working together with developers and product managers to conceptualize, build, test and realize products
        • Working along the developers to create and maintain a robust framework to support the Mobile App
        • Liaise and maintain strong relationship with key business users as well as internal IT sub-teams
        • Keep up to date on the latest industry trends in the mobile technologies

        Pre-requisites:

        • 3-5 years of experience in mobile application development
        • A track record of delivering successful consumer and or business products
        • Strong analytical and problem solving skills
        • Essential Technical Skills on JEE web service integration (SOAP, REST, JSON) and Mobile Technology (iOS and/or Android) development

         

    17. Insurance Management Associate Programme 2017
      1. Management Associate

        Reporting Supervisor: Deputy Vice President

        Location: Prudential Tower / Prudential @ Scotts

        Program Outline:

        Designed to give participants a holistic and expansive development journey, Prudential’s Insurance Management Associate Programme (IMAP) is a structured 2-year accelerated development programme specifically designed for high performing individuals who aspire to excel in the Insurance industry. Your development journey will encompass rotations across the key businesses of Prudential, designed to provide you an international and holistic immersion of the key pillars of our organization and the Insurance industry.

        The IMAP provides you an unparalleled opportunity to gain hands-on experience and tap on expert insight from our leaders up close. Through the course of your 2-year development journey, you will be exposed to understanding the fundamentals of the business and participating through projects designed to enable you to perform and contribute effectively.

        We are looking for passionate, purposeful and self-driven individuals who are looking to be the difference you seek. Applications to join our 2017 cohort are now open.

        Applications to join our 2017 cohort are now open. Please submit your detailed resume with a cover letter, together with a Statement of Intent (not more than a page) sharing why you are keen to join the Prudential IMAP.

         Pre-requisite:

        • Degree holder preferably in Business, Marketing, Finance and Accountancy
        • Exemplary analytical and quantitative skills
        • Exhibit flexibility, adaptability and resilience in an exciting, fast-paced environment
        • Excellent communication, interpersonal and problem-solving skills
        • Great initiative, drive and ability to work independently and effectively in a team
        • A creative, critical thinker, highly motivated and results-oriented
        • Ready to define your own success and take ownership of where you want to be
    18. Life Operations
      1. Senior Executive

        Reporting Supervisor: Associate Vice President, Life Operations

        Location: Prudential Tower

        Key Responsibilities :

        • Process new insurance proposal according to the set guidelines and stipulated rules & regulations and deliver works in accordance to the set service standard and quality
        • Ability to abbreviate risk management for underwriting role
        • Process a customer request end to end
        • Perform policy reviews, assess and make sound judgment
        • Face to face service interaction with the sales team at PruBusiness Centers on New Business matter
        • Provide support and services to Financial Consultants on new business matters
        • Administer projects, marketing initiatives and new product launches
        • Be involved in ad hoc projects

        Pre-requisites :

        • Degree holder
        • Minimum 2 years of experience  
        • Knowledge of insurance laws & regulations
        • Good understanding of insurance products
        • Customer-oriented, with good interpersonal and communication skills
        • Confident in problem solving and decision making
        • Possesses project management skills
        • Proficient in MS Office

         

      2. Underwriter / Senior Underwriter

        Reporting Supervisor: Associate Vice President, Life Operations

        Location: Prudential Tower

        Key Responsibilities :

        • Assess medical and financial risks of applicants for life and health insurance policies
        • Make decisions, within the given authority, that are consistent with underwriting standards and compatible with market trends
        • Review cases with complex medical conditions and multiple risk factors
        • Process a customer request end to end
        • Provide support and services to Financial Consultants on matters relating to underwriting
        • Face to face service interaction with the sales team at PruBusiness Centres on New Business matter
        • Be involved in ad hoc projects

        Pre-requisites :

        • ACII, ANZIIF, ALU, LOMA or Degree
        • Minimum 2/5 years of experience in life underwriting
        • Sound knowledge of medical conditions, insurance laws & regulations
        • Good understanding of insurance products
        • Customer-oriented, with good interpersonal and communication skills
        • Confident in problem solving and decision making
        • Possesses project management skills
        • Proficient in MS Office
    19. Marketing
      1. AVP, Digital Marketing

        Reporting Supervisor: Vice President

        Location: Prudential Tower

        Key Responsibilities:

        • This role will integrate the digital media investment and the analytics and measurement of the investment to help optimise our digital investment. The incumbent will help to drive a better user experience on the brand's digital channels, higher customer engagement and drive overall brand related KPIs.
        • Ownership, development and implementaiton of the digital marketing strategy for the company in line with the overall marketing strategy to help achieve the strategic goals of the company. Enhance the overall digital experience within the organisation, from customer to sales touchpoints.
        • Plan and execute all webs, SEO/SEM, social media and display advertising campaigns.
        • Develop, implement and maintain owned social media channels for Prudential Singapore. Manage and expand the content marketing capabilities for the organisation to deliver customer engagement and also drive traffic and leads.
        • Manage and work with media agencies and digital agencies to plan, develop and execute brand, product and other communication campaigns on the digital medium. • Work with partners, IT and distribution team to enhance user experience.
        • Develop leads generation campaigns, and improve leads management experience within the organisation.
        • Identify key tends and insights to keep Prudential ahead of its competitors on adoption and responding to market changes.

        Pre-requisite:

        • Degree with at least 6 years of experience in digital marketing that includes work knowledge of Google Adwords, analytics, SEO and SEM, remarketing and programmatic media buying 
        • Stong knowledge of social media channels and tools 
        • Ability to analyse web and mobile visitors' behaviors 
        • Good knowledge of leads generation campaign and systems 
        • Able to multi-task and manage multiple projects with short lead times 
        • Able to collaborate across multiple teams Candidates will have added advantage if you have: 
        • Experience in website development (HTML, CSS) 
        • Knowledge of marketing automation, CRM platforms (e.g. Salesforce) 
        • Appreciation of Usability principles (UI/UX) 
        • Worked in life insurance or financial services industry and/or multinational marketing services firm.
      2. Channel Marketing Executive/Senior Executive

        Reporting Supervisor: Associate Vice President

        Location: Prudential Tower

        Key Responsibilities:

        The key responsibility of this role is to support Channel Marketing to develop media resources for product / sales training. This includes customizing media resources for different channels.

        • Design and develop media resources to support sales engagement training.
        • Enhance existing training materials by incorporating animations/summaries/mind-maps to highlight sales propositions and USPs.
        • Work with Compliance and other departments to obtain appropriate approvals for material that represents Prudential
        • Provide administrative support in Channel Marketing duties, including client seminars

        Pre-requisites:

        • Diploma or Degree in Marketing or related disciplines
        • Proficient in using media software / applications
        • Experience in creating videos, media tools, animations, and developing storyboards
        • Creative, energetic and eager to learn

         

    20. Partnerships Distribution
      1. Account Manager- Manager

        Reporting Supervisor: Associate Vice President

        Location: Prudential Tower

        Key Responsibilities:

        Assist Head of Channel Development and work closely with Bank partner and internal stakeholders in the planning and execution of key account management activities including, but not limited to:

        • Preparation of business review and strategy planning decks;
        • Delivery and fulfilment of sales incentives and customer campaigns;
        • Coordinate launch of new products, product benchmarking report and other product-related matters;
        • Effective management of business projects, initiatives and events

        Pre-requisite:

        • Minimum 3-5 years of relevant experience in Bancassurance or life insurance industry
        • Degree Holder
        • Strong proficiency in Microsoft PowerPoint & Excel is a pre-requisite
        • Knowledge of MAS/LIA regulations and guidelines would be preferred
        • CMFAS certification for M5, M8/A, M9/A, CHI would be preferred

         

      2. Financial Services Consultant

        Reporting Supervisor: Channel Sales Manager

        Location: Prudential Tower 

        Key Responsibilities:

        Provide sound & reliable financial advice

        • Establish customers' financial goals
        • Determine their current financial situations to identify any shortfalls
        • Develop wealth management strategies to plan for their future
        • Customize solutions for individual needs and regularly review financial plans
        • Be a financial solutions provider who provides affordable solutions and options to help customers achieve their financial goals
        • Act as financial coach to provide guidance on saving

        Maintain strong rapport with channel partner

        • Work closely with branch staff to provide innovative product solutions to address customers’ health protection and long-term savings and investment needs
        • Develop & grow the business portfolio with bank partner to achieve premium growth & underwriting profit objectives

        Grow & strengthen relationship with customers

        • Foster and enhance relationships with partners’ customers, with special focus on Prudential range of insurance products to complement the customers' existing financial and investment portfolio
        • To provide quality, efficient after sales services

        Pre-Requisites:

        • Minimum ‘A' Level / Diploma / Degree in any fields
        • Fresh graduates are also welcome
        • Excellent communication and interpersonal skills

         

      3. Senior Executive, Business Development Support & Solutions

        Reporting Supervisor: Associate Manager

        Location: Prudential Tower

        Key Responsibilities:

        • Explore information about customers, competitors and market conditions; and uncover insights on how these developments can impact PD.
        • Analyze internal data and evaluate the market information collected in order to provide a complete analysis of a situation.
        • Prepare presentations on the analysis, clearly articulating the findings and recommendations.
        • Assist in the monitoring of strategic projects’ progress, including the update of project schedule, liaising with internal stakeholders, and maintaining appropriate documentation of project information.
        • Provide support and/or assist to complete other ad hoc tasks as assigned.

        Pre-requisite: 

        • Bachelor's Degree in Business/Commerce
        • Minimum 2 years’ experience in a similar capacity with a good understanding and knowledge of life insurance industry, practices, standards, and concepts within field of work and broad business segment.
      4. Senior Manager, Business Performance Management

        Reporting Supervisor: AVP, Business Solutions

        Location: Prudential Tower

        Key Responsibilities:

        The role exists to lead the team in analyzing Partnerships Distribution’s performance, compensation and competitors. The candidate will work closely with the sales channel and segment heads, ensuring that there is a robust analysis and challenge process around the division’s initiatives.

        • Lead the division’s performance management function, including performance and expense reporting, compensation and competitor analysis.
        • Work closely with sales channel and segment heads in developing business cases for strategic projects, sales and customers incentives with a proven background in financial modeling.
        • Lead the team in planning and forecasting monthly new business sales, profitability and related key drivers (ensure all inputs to forecasting and planning are timely, robust and have gone through adequate challenge).
        • Perform detailed project implementation reviews of strategic projects and incentives with the purpose of highlighting underlying performance and recommend changes to future initiatives from both financial and qualitative aspects.
        • Oversee the facilitation of payment approvals once the results of the incentive and campaigns are finalized.
        • Represent the division in working closely with marketing and finance division to drive analytics, customer and product proposition.

        Pre-requisites:

        • Bachelor's Degree in Business / Commerce / Actuarial Science
        • Minimum 7 years’ experience in a similar capacity with a good understanding and knowledge of life insurance industry, practices, standards, and concepts within field of work and broad business segment.
        • Proficient in Microsoft Office

         

    21. Policy Services
      1. Senior Executive

        Reporting Supervisor: Senior Manager

        Location: Prudential Tower

        Key Responsibilities

        • Handle end to end multiple transaction requests
        • Perform policy assessment and make sound judgment & decision on the policy changes & upgrade
        • Handle appeal and cases escalated for complaints.
        • Face to face service interaction with the sales team at PruBusiness Centers and follow up with customers.
        • Monitor and ensure guidelines governing processes, transactions and administration are adhered.
        • Deliver good customer service and ensure service standards set by the Company are achieved
        • Involve in projects, testing, initiatives, and new product launches

        Pre-requisite:

        • Diploma or Degree holder
        • Minimum 2 years of experience in the insurance industry
        • Excellent communication, interpersonal and problem solving skills
        • Highly motivated, results & customer service oriented
        • Strong analytical and quantitative skills
        • Proficient in MS Office
    22. Strategy
      1. Senior Executive, Strategic Planning & Analysis

        Reporting Supervisor: VP, Strategy

        Location: Prudential Tower

        Key Responsibilities:

        • Coordinate with departments across the business and help drive the company's Strategic Plan.
        • Preparation of internal quarterly and monthly financial performance reporting and KPIs to the Executive Committee and Prudential's regional office.
        • Analyse local market and industry performance for discussion across the business.
        • Preparation of materials for presentation to external investors/analysts and rating agencies.
        • Assist in the preparation/analyzing the company's performance/KPIs, providing value-adding financial information to management.
        • Other business ad-hoc analysis when required.

        Pre-requisite:

        • Degree in Finance or Accountancy preferred.
        • Minimum 2 years of relevant experience.
        • Related strategic/financial analysis experience or prior experience in insurance industry would be advantageous. Able to work independently, strong analytical skills and good business acumen.

         

      2. Senior Manager, Strategic Planning & Analysis

        Reporting Supervisor: VP, Strategy

        Location: Prudential Tower

        Key Responsibilities:

        • Market analysis – Evolve our market analysis separate analysis of areas such as the market stats, economic indicators and ad hoc product reviews to a more holistic and continuous commentary for our business leadership.
        • Business reporting – Coordinate companywide dialogue process and similar presentational material for investor discussions, regulators meetings and visits by group and regional senior management.
        • Form a key part of the PACS strategic project office that will provide oversight over key business initiatives that will realize our overall strategy.

        Pre-requisite:

        • Degree in Finance or Business discipline, other relevant discipline of studies will be considered if there is relevant work experience
        • 8 years of experience in Financial Services Industry, preferably in Insurance Industry
        • Good communication skills, with experience in handling senior management
        • Good analytical skillset to be able to identify trends and provide insights
        • Project management experience will be an advantage