The PruCustomer Line (1800 333 0333) will be closed from 4.30pm-5.30pm on 16 November 2018 due to a company event. We apologise for the inconvenience.

Medical

PRUextra

Enjoy more comprehensive coverage when you complement your PRUshield with PRUextra.

What is PRUextra?

  • Complement your PRUshield plan so you can focus on your recovery rather than the financial concerns
  • Providing coverage from the first dollar1, giving you peace of mind. View Premiums
  • Fairer pricing approach to PRUextra Premier, which rewards and encourages healthy living
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Key Benefits

Important Notice

Important Notice for New Customers Joining from 8 March 2018

Please note that there are conditions attached to the purchase of any of the below riders between 8 March 2018 and 31 March 2019.

  • PRUextra Premier
  • PRUextra Premier Saver
  • PRUextra Premier Lite
  • PRUextra Plus
  • PRUextra Plus Lite

From 1 April 2021, customers must transition to an alternative rider with features that meet the new guidelines set by the Ministry of Health.

According to guidelines from the Ministry of Health, from 1 April 2019, all new IP riders will need to include a minimum of five percent co-payment on bills relating to hospitalisation, outpatient treatments or day surgery. In addition, to protect customers against large bills, the new riders will incorporate a co-payment cap. The co-payment cap can be set at S$3,000 or more in each policy year for treatments at the insurer's panel providers1.

Details of the new rider plans will be communicated to customers approximately two months before the change is implemented on their first policy renewal starting from 1 April 2021.

Should you have questions about your plan, please do not hesitate to speak to your Prudential Financial Consultant. You can also call our PRUCustomer Line at 1800 333 0 333 (Monday – Friday, 8.30am to 5.30pm) or email us at [email protected].

1For Prudential, panel providers are all Singapore Public Hospitals. We reserve the right to update the list of panel providers from time to time.

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Footnotes

1Only applicable for PRUextra Premier and PRUextra Plus.
2PRUextra is guaranteed yearly renewable for as long as you live, provided you pay premiums within the Grace Period and your PRUshield Premier / Plus has not been terminated or void. 
3The benefit is payable if the life assured is hospitalised for an injury or illness and stays in a ward class that is lower than his entitlement under the type of plan that he has selected under this policy. We will not pay if the Hospital stay is in: a community Hospital; an overseas Hospital; a short stay ward; or an Accident and Emergency ward.
4For Post-hospitalisation Follow-up Traditional Chinese Medicine Treatment under PRUextra, the following TCM medical institutions apply:

  • Bai Chuan TCM Clinic Pte Ltd
  • Bao Zhong Tang TCM Centre
  • Beijing Tong Ren Tang
  • Complementary Integrative Medicine Clinic – Tan Tock Seng Hospital
  • Eu Yan Sang TCM Clinic
  • ECON Chinese Medicine
  • Heritage TCM Clinic
  • IAG Healthsciences Pte Ltd
  • Ma Kuang Chinese Medicine & Research Centre Pte Ltd
  • Raffles Chinese Medicine - Raffles Hospital
  • Si En TCM Medical Clinic Pte Ltd
  • Singapore Chung Hwa Medical Institution
  • Singapore Thong Chai Medical Institution
  • Traditional Chinese Medicine Centre – Kwong Wai Shiu Hospital
  • Thomson Chinese Medicine
  • Thye Hua Kwan TCM Medical Centre – Ang Mo Kio Thye Hua Kwan Hospital
  • Yang Zheng Tang TCM Clinic
  • We reserve the right to review and change this list as required from time to time.

    Additional Notes

    PRUextra is a yearly renewable plan. Prudential guarantees lifetime coverage for PRUextra. 
    PRUextra premiums cannot be paid using Medisave.

    You are recommended to read the product summary and seek advice from a qualified Prudential Financial Consultant for a financial analysis before purchasing a policy suitable to meet your needs. Buying health insurance products that are not suitable for you may impact your ability to finance your future healthcare needs.

    Premiums are not guaranteed and may be adjusted based on future claims experience. Prudential reserves the right to vary premiums at any time by giving 30 days’ written notice to the policy owner before doing so. Premium rates will be based on age next birthday (for 1st premium) on cover start date and each policy anniversary date (for renewable premium). 

    The information on this website is for reference only and is not a contract of insurance. Please refer to the exact terms and conditions, specific details and exclusions applicable to this insurance product in the policy documents that can be obtained from your Prudential Financial Consultant.

    The information contained on this website is intended to be valid in Singapore only and shall not be construed as an offer to sell or solicitation to buy or provision of any insurance product outside Singapore.

    In case of discrepancy between the English and Mandarin versions of the e-Brochures, the English version shall prevail.

    Information is correct as at 31st May 2018.

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