The PruCustomer Line (1800 333 0333) will be closed from 4.30pm-5.30pm on 16 November 2018 due to a company event. We apologise for the inconvenience.

Customer Forms

Reinstatement Application

Investment Linked Policy & Non-Investment Linked Policy Download
PRUShield Policy / PRUExtra Policy Download

 

Premium Payment Method

Credit Card PRUaccess Download
One Time Credit Card Deduction Form  Download
Interbank GIRO  Download

 

Policy Alteration

Payment Frequency Download
Payment Method Download
Advance Premium Payment (up to 2 years) Download
Maturity Payout Option Download
CashBack/Cash Benefit Start Period Download
Regular Benefits Payout Option Download
New Certificate of Life Assurance Download
Fund Distribution Option Download
Portfolio Solutions Download
Declaration for Change in Smoker Status Download
Increase in Sum Assured Download
Conversion to Paid Up Download
Reduction in Sum Assured Download
Reduction in Premium Download
Cancellation in Supplementary Benefits Download
Termination of Policy (non-PRUShield) Download
Termination of Policy (PRUShield / PRUExtra) Download
Plan Downgrade (PRUShield / PRUExtra) Download
Change of Life Assured Download

 

Withdrawal / Policy Loan

Application for Cash Benefit Withdrawal PRUaccess Download
Application for Policy Loan PRUaccess Download
Application for Partial Withdrawal  Download
Application for Cash Bonus / PRUAsset Withdrawal  Download

 

Update of Personal Particulars

Update of Address PRUaccess Download
Update of Marketing Consent PRUaccess Download
Update of Contact Details Download
Update of Particulars  Download
Change in Occupation  Download

 

Fund Switch / Premium Redirection

Application for Fund Switch / Premium Redirection PRUaccess Download

 

Payment History

  1. Premium Payment History
  2. Automatic Premium Loan (APL) History
  3. Advance Premium Deposit (APD) History
  4. Policy Loan History
  5. Cashback History

A service fee will be charge as shown:

Period of history requested Fee
> 2 years to 5 years S$25
> 5 years to 10 years S$50
> 10 years S$75

 

Please complete the form and submit together with payment.

Payment Instructions Form

Bank Draft / Telegraphic Transfer / Direct Credit Download

 

Nomination Of Beneficiary

Before you make a nomination or create a trust or change or revoke them under the Insurance Act, please ensure that you have read and understood the information provided in Your Guide to Nomination of Insurance Nominees 2015 (NOB Guide).

 

Form 1 [Trust Nomination] Download
Form 2 [Revocation of Trust Nomination] Download
Form 3 [Appointment or Revocation of Appointment of Trustee of Policy Moneys] Download
Form 4 [Revocable Nomination form] Download
Form 5 [Revocation of Revocable Nomination] Download
Form 6 [Notice of Revocation of Revocable Nomination] Download
Non Statutory Trust Download
Juvenile & Educational Trust Download
Supplemental Deed for Non Statutory Trust – for changes on Non Statutory Trust Nomination Download
Supplemental Deed for Juvenile & Educational Trust – for changes on Sec73 Trust Nomination or Juvenile & Educational Trust Nomination Download

Assignment of Policy

Before you assign your policy, please ensure that you have read and understood the information provided in our FAQ.

 

Notice of Assignment for assignment between individual and/or bank/society/charitable organization/ business entity Download
Deed of Absolute Assignment (Single assignor to Single assignee, both natural persons) Download
Deed of Absolute Assignment (Single Assignor to Joint Assignees, all natural persons) Download
Deed of Absolute Assignment (Joint Assignors to Single Assignee, all natural persons) Download
Deed of Absolute Assignment (Joint Assignors to Joint Assignees, all natural persons) Download

Common Reporting Standard (CRS)

Update of Tax Residence Status for Individual Download
Update of Tax Residence Status for Entity Download

 

Foreign Account Tax Compliance Act

Form W-8BEN-E Download
Form W-8ECI Download
Form W-8EXP Download
Form W-8IMY Download
Form W-9 Download

 

Business Reply Envelope

Business Reply Envelope Download

 

When you have completed the above Policy Changes Form, mail it back to us at:

Prudential Assurance Company Singapore (Pte) Limited

Robinson Road P.O.Box 492

Singapore 900942

Next Steps