Announcement: Our Customer Service Centre at Marina One will be closed at 12.00pm on 24 January 2020, Friday (In celebration of Chinese New Year).
Our PruCustomer Line (1800 333 0 333) will operate from 8.30am to 1.00pm.

Announcement With effect from 2 January 2020, the operating hours of our Customer Service Centre will be from Mondays to Fridays, 9:00am – 5:30pm (excluding Public Holidays).

PRUACCESS: In accordance with PDPC's Advisory Guidelines on the PDPA for NRIC and other National Identification numbers, we will no longer be using NRIC/passport numbers/FIN for login purposes from 1 Aug 2019. If you have yet to create a user ID, please click here.

Prudential completes demerger of M&GPrudential

Prudential has completed the demerger of its UK and Europe business, M&GPrudential, which is now listed on the London Stock Exchange as M&G plc. Further information about the demerger, which was completed on 21 October 2019, can be found at

It is business as usual for Prudential. We remain a British company with a global headquarters in London and a listing on the London Stock Exchange. We would like to assure our customers that Prudential remains financially strong, and there will be no changes to their benefits or entitlements. We value our relationship with them all and are dedicated to providing our unrivalled services to meet their needs.

If you have any questions, please do not hesitate to contact us.