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LIA Critical Illnesses (CI) Framework 2019 : In accordance to LIA Critical Illness (CI) Framework 2019, Prudential Singapore’s policies purchased from 26 August 2020 will adhere to the updated list of critical illnesses definitions. For more information, speak to your Prudential Financial Consultant today.
PRUACCESS: In accordance with PDPC's Advisory Guidelines on the PDPA for NRIC and other National Identification numbers, we will no longer be using NRIC/passport numbers/FIN for login purposes from 1 Aug 2019. If you have yet to create a user ID, please click here.
Changes to the way you’ll receive your letters: From Aug-20, we'll begin sending letters such as payment and renewal notices, payout letters and more, digitally instead of via mail. Eligible customers will receive an SMS whenever there is an e-letter for you. For more info, please click here.
IMPORTANT NOTICE : As of 25 August 2020, we have updated our Privacy Notice which is available at our corporate website. Find out more here.
Dear customers,
Your health and well-being are important to us. Help us keep everyone safe by using our online services to access your policies, download forms or pay online.
If you need to visit our Customer Service Centre at Marina One,
We seek your understanding that wait times at our service centre and on our hotline, may be longer than usual during this period. Thank you.
To find out more about what Prudential is doing to assist those affected by COVID-19, click here.
With PRUaccess, you can update your contact details and manage your insurance and investment policies anytime, anywhere.
5 Straits View #01-18/19, Marina One The Heart, East Tower. Singapore 018935
Mondays to Fridays, 9:00am to 4:00pm (By Appointment Only)
Nearest MRT: Downtown (Exit A) / Marina One (Exit C)
Nearest Bus Stop: Downtown (97, 106, 133, 400, 402, 502, 513, 613, 655, 657, 982E)
7 Straits View #06-01, Marina One East Tower, Singapore 018936