Announcement With effect from 2 January 2020, the operating hours of our Customer Service Centre will be from Mondays to Fridays, 9:00am – 5:30pm (excluding Public Holidays).

PRUACCESS: In accordance with PDPC's Advisory Guidelines on the PDPA for NRIC and other National Identification numbers, we will no longer be using NRIC/passport numbers/FIN for login purposes from 1 Aug 2019. If you have yet to create a user ID, please click here.

Yes, I would like a copy of the 8 reasons to switch to the digital route.

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By clicking the “submit” button, I:

  1. expressly authorise and consent to allow Prudential, its officers, employees, representatives and distribution partners, as well as third party service providers to collect, use, retain and/or disclose my personal data in accordance to the manner and for the purposes (where relevant) set out in our Privacy Notice (which is available at which includes sending me a copy of the 8 reasons to switch to the digital route, marketing, advertising and promotional information about insurance, investment and/or financial products and/or services that Prudential may be selling or marketing via electronic mail, telephone and/or through social media platforms.
  2. confirm that I am not an EU resident individual.

I also acknowledge and agree that my consent here does not affect any other consent I may have already given to Prudential, its representatives and distribution partners and their rights at law in respect of my personal data.

For any withdrawal of consent, I understand that I shall make my request to: