Our Customer Service Centre at Marina One  will be closed at 12.00pm on Friday, 14 December 2018 for an internal event. Our Operation will resume on 17 December 2018. Our PruCustomer Line (1800 333 0 333) will remain open from 8.30am to 5.30pm. We thank you for your understanding.

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Important Notice

Important Notice for New Customers Joining from 8 March 2018

Please note that there are conditions attached to the purchase of any of the below riders between 8 March 2018 and 31 March 2019.

  • PRUextra Premier
  • PRUextra Premier Saver
  • PRUextra Premier Lite
  • PRUextra Plus
  • PRUextra Plus Lite

From 1 April 2021, customers must transition to an alternative rider with features that meet the new guidelines set by the Ministry of Health. According to guidelines from the Ministry of Health, from 1 April 2019, all new IP riders will need to include a minimum of 5 per cent co-payment on bills relating to hospitalisation, outpatient treatments or day surgery. In addition, to protect customers against large bills, the new riders will incorporate a co-payment cap. The co-payment cap can be set at S$3,000 or more in each policy year for treatments at the insurer's panel providers1.

Details of the new rider plans will be communicated to customers approximately two months before the change is implemented on their first policy renewal starting from 1 April 2021.

Should you have questions about your plan, please do not hesitate to speak to your Prudential Financial Consultant. You can also call our PruCustomer Line at 1800 333 0 333 (Monday – Friday, 8.30am to 5.30pm) or email us at [email protected]

1For Prudential, panel providers are all Singapore Public Hospitals. We reserve the right to update the list of panel providers from time to time.

Notes

The resort is located just 8 kilometres off the Abu Dhabi Emirates’ western coastline and 250 kilometres from Abu Dhabi International Airport. Should you wish to drive

  • Follow the E11 highway directly from Abu Dhabi or Dubai in the direction of Tarif and Mirfa
  • Continue on, passing Tarif, Mirfa and Baynoona and Al Ruwais.
  • Take exit 113 marked Sir Bani Yas Island, and at the roundabout take the Sir Bani Yas Island exit.
  • At the next roundabout, take the 2nd exit.
  • Follow the road until the 3rd roundabout and take the exit for Sir Bani Yas and Jebel Dhana Jetty.

At the jetty you can park your car in a safe covered area before boarding the water taxi for a 10 - 15 minute journey to Sir Bani Yas Island. This boat ride is complimentary for guests of Desert Islands Resort & Spa by Anantara.