IMPORTANT NOTICE: Our insurance services (classified as “essential services”) will remain available to our customers. With increased social distancing measures, customers who need to visit our Customer Service Centre will need to make an advance appointment click here.

IMPORTANT NOTICE: Prudential announced the roll out of PRUCare Package to provide cash benefits for those quarantined or hospitalised due to the COVID-19, as well as aid for SMEs whose businesses are affected by the disease. Find out more

COVID-19 (CORONAVIRUS DISEASE 2019) Update: Prudential will be conducting temperature checks for guests visiting our customer centres and offices. Our PRUPanel Connect Concierge services in Raffles Hospital and Mount Alvernia Hospital have also been temporarily suspended until further notice.

PRUACCESS: In accordance with PDPC's Advisory Guidelines on the PDPA for NRIC and other National Identification numbers, we will no longer be using NRIC/passport numbers/FIN for login purposes from 1 Aug 2019. If you have yet to create a user ID, please click here.

Prudential completes demerger of M&GPrudential

Prudential has completed the demerger of its UK and Europe business, M&GPrudential, which is now listed on the London Stock Exchange as M&G plc. Further information about the demerger, which was completed on 21 October 2019, can be found at

It is business as usual for Prudential. We remain a British company with a global headquarters in London and a listing on the London Stock Exchange. We would like to assure our customers that Prudential remains financially strong, and there will be no changes to their benefits or entitlements. We value our relationship with them all and are dedicated to providing our unrivalled services to meet their needs.

If you have any questions, please do not hesitate to contact us.