Our Prudential Customer Service Centre on the 1st Floor of Marina One, East Tower will be opened
by appointment only
, from 2 June 2020. To ensure your safety, we have put safe management measures in place. For more information on COVID-19 relief measures please click here
IMPORTANT NOTICE: With tighter measures announced for the Circuit Breaker period, our Prudential Customer Service Centre at Marina One, East Tower will be closed from 20-Apr to 1-Jun. We remain available to assist you. You can request for a call back here, or call 1800 333 0333 or your Financial Consultant for assistance.
IMPORTANT NOTICE: Prudential announced the roll out of PRUCare Package to provide cash benefits for those quarantined or hospitalised due to the COVID-19, as well as aid for SMEs whose businesses are affected by the disease. Find out more
COVID-19 (CORONAVIRUS DISEASE 2019) Update: Our PRUPanel Connect Concierge services in Raffles Hospital and Mount Alvernia Hospital have also been temporarily suspended until further notice.
PRUACCESS: In accordance with PDPC's Advisory Guidelines on the PDPA for NRIC and other National Identification numbers, we will no longer be using NRIC/passport numbers/FIN for login purposes from 1 Aug 2019. If you have yet to create a user ID, please click here.