PayNow
You may make payment via PayNow by logging to iPay
- Log in to iPay
- Select Make payment via iPay
- Select your desired Policy Number(s) and verify the payment amount
- Select PayNow as the payment method
- Payment details and a QR code will be generated
- Separately, login in to your banking app
- Scan the QR code or upload a screenshot of the QR code using the ‘Scan and Pay’ function in your banking app
- Ensure the merchant’s name is (PRUDENTIAL ASSURANCE COMPANY (S) PTE LTD) and payment amount is correct
- Proceed to confirm the payment
GIRO
To set up a recurring payment for your regular premium policies in Singapore dollars, you may enrol for GIRO using these services. Please note that we can only accept GIRO payment from DBS/POSB accounts at this moment. Your options are:
- PRUAccess
- Login to your PRUAccess account
- Select your desired Policy Number
- Select Change payment method to GIRO
- Proceed to enrol
- iPay
- Log in to iPay
- Select Giro Enrolment [Only applicable for GIRO payment from DBS/POSB accounts]
- Select your desired Policy Number(s)
- Click to agree and acknowledge the important notes and terms and conditions, then proceed to enrol
- iPay will redirect you to the DBS iBanking website. Please proceed to log in with your banking User ID and password
- Enter the OTP sent from the bank to complete the transaction
- DBS/POSB iBanking
- Login to your DBS iBanking
- Select add a new GIRO arrangement
- Select Prudential Assurance as the billing organisation
- Input your Policy Number as the billing reference number
The GIRO instruction will be activated within 5 working days
You may set up a GIRO arrangement by submitting a hardcopy form.
- Download and submit the Application for Premium Payment by Interbank GIRO Form
Please ensure that your signature matches that of your bank account records to avoid any delays or application rejection. The application process will take 3 to 5 weeks.
Credit Card
To set up a recurring payment for your regular premium policies in Singapore dollars, you may enrol a Credit card. Your options are:
- PRUAccess
- Login to your PRUAccess account
- Select your desired Policy Number
- Select E-Transaction for this policy
- Select Change Payment Method to Credit Card
- Proceed to enrol
- iPay
- Log in to iPay
- Select Credit card Enrolment
- Select your desired policy number(s)
- Click to agree and acknowledge the terms and conditions, then proceed to enrol
- iPay will redirect you to the credit card payment page. Please proceed to enter your credit card details
- Enter the OTP sent from the bank to complete the transaction
You may make payment via Credit card by logging to iPay
- Log in to iPay
- Select Make payment via iPay
- Select your desired Policy Number(s) and verify the payment amount
- Select Credit card as the payment method
- iPay will redirect you to credit card payment page. Please proceed to enter your credit card details
- Enter the OTP sent from bank to complete the transaction
iPay
To set up a recurring payment for your regular premium policies in Singapore dollars, you may enrol in iPay. Your options are:
- GIRO Enrolment
- Log in to iPay
- Select Giro Enrolment [Only applicable for GIRO payment from DBS/POSB accounts]
- Select your desired Policy Number(s)
- Click to agree and acknowledge the important notes and terms and conditions, then proceed to enrol
- iPay will redirect you to the DBS iBanking website. Please proceed to log in with your banking User ID and password
- Enter the OTP sent from the bank to complete the transaction
- Credit Card Enrolment
- Log in to iPay
- Select Credit card Enrolment [Only applicable for Visa/Master credit cards]
- Select your desired Policy Number(s)
- Click to agree and acknowledge the terms and conditions, then proceed to enrol
- iPay will redirect you to the credit card payment page. Please proceed to enter your credit card details
- Enter the OTP sent from the bank to complete the transaction
To make payment for your regular premium policies in Singapore dollars, you may make payment in iPay. Your options are:
- PayNow
- Log in to iPay
- Select Make payment via iPay
- Select your desired Policy Number(s) and verify the payment amount
- Select PayNow as the payment method
- Payment details and a QR code will be generated
- Separately, login in to your banking app
- Scan the QR code or upload a screenshot of the QR code using the ‘Scan and Pay’ function in your banking app
- Ensure the merchant’s name is (PRUDENTIAL ASSURANCE COMPANY (S) PTE LTD) and payment amount is correct
- Proceed to confirm the payment
- eNets
- Log in to iPay
- Select Make payment via iPay
- Select your desired Policy Number(s) and verify the payment amount
- Select eNets as the payment method
- iPay will redirect you to the eNets payment gateway
- Select a bank and log in with your banking User ID and password
- Enter the OTP sent from bank to complete the transaction
- Credit Card
- Log in to iPay
- Select Make payment via iPay
- Select your desired Policy Number(s) and verify the payment amount
- Select Credit card as the payment method
- iPay will redirect you to credit card payment page. Please proceed to enter your credit card details
- Enter the OTP sent from bank to complete the transaction
Internet Banking
You may make payment via Internet Banking Bill Payment Services with UOB and DBS/POSB.
- Login to your UOB or DBS/POSB iBanking
- Select Prudential Assurance as the billing organisation under the bill payment tab
- Input the Policy Number(s) and Amount(s)
You may make a FAST Transfer or Fund Transfer to Prudential's SCB Account by keying in the following details:
| Recipient’s Name: | Prudential Assurance | |
| Recipient’s Bank: | Standard Chartered Bank | |
| Recipient’s Account Number: | 01-0519296-1 | |
| Enter policy number followed by contact number in the field provided by your bank. | 12345678 9XXXXXXX [Policy Number] [Contact Number] |
|
| Bank | Field Name | |
| DBS/POSB: | Add comments for recipient | |
| OCBC: | Add Description / Payment Description | |
| Citibank: | Message | |
| UOB: | My Initials | |
| SCB: | Description | |
Note:
- Please ensure that you indicate the policy number in your transfer. We will not be able to process payments without policy numbers and such payments may be refunded.
- If you would like to pay for more than one policy, please make payment for each policy individually. Do not combine payments into one transfer as the system will only process one policy number per transaction.
AXS
You may make payment at any AXS Station, via AXS m-Station or AXS e-Station.
- Select Prudential Assurance as the Billing Organisation
- Select the Payment Type
- Input the Policy Number, NRIC number of Policyowner, Contact Number and the exact premium amount
Telegraphic Transfer
You may make payment via Telegraphic Transfer to our Standard Chartered Bank account.
- For SGD transfer, kindly refer to the following information:
| Beneficiary: | Prudential Assurance Company Singapore (Pte) Limited |
| Beneficiary Bank: | Standard Chartered Bank |
| Beneficiary Bank Account Number: | 01-0519296-1 |
| Beneficiary Bank Address: | 8 Marina Boulevard #27-01, Marina Bay Financial Centre, Singapore 018981. |
| Beneficiary Bank SWIFT Code: | SCBLSG22XXX |
| Comments/Reference field for Recipient: | Policy Number, Contact Number and Description of payment (e.g: Premium due 2Jan19, APL, APL Interest,etc) |
Note:
- In your transfer, kindly indicate "Please pay beneficiary in full"
- All bank charges are to be borne by the payer
You may make payment via Telegraphic Transfer to our Standard Chartered Bank account.
- For USD transfer, kindly refer to the following information:
| Beneficiary: | Prudential Assurance Company Singapore (Pte) Limited |
| Beneficiary Bank: | Standard Chartered Bank |
| Beneficiary Bank Account Number: | 01-7410596-7 |
| Beneficiary Bank Address: | 8 Marina Boulevard #27-01, Marina Bay Financial Centre, Singapore 018981. |
| Beneficiary Bank SWIFT Code: | SCBLSG22XXX |
| Comments/Reference field for Recipient: | Policy Number, Contact Number and Description of payment (e.g: Premium due 2Jan19, APL, APL Interest, etc) |
| USD Correspondent Bank SWIFT Code: | SCBLU33XXX |
Note:
- In your transfer, kindly indicate "Please pay beneficiary in full"
- All bank charges are to be borne by the payer
Cheque
For policies in SGD, you may issue a cheque made payable to "Prudential Assurance Company (S) P/L".
Note: Kindly indicate your Policy Number, Contact Number and the description of your payment (e.g. Premium, APL, APL Interest) at the back of the cheque.
For policies in USD, you may issue a cheque made payable to "PACS - USD".
Note: Kindly indicate your Policy Number, Contact Number and the description of your payment (e.g. Premium, APL, APL Interest) at the back of the cheque.