As of 19th July 2021, we have updated our Privacy Notice which is available at our corporate website -

IMPORTANT NOTICE: Our Customer Service Centre at Marine One, is currently available by appointment only. You can also chat with us over a video call by booking a slot. Starting from 1 Jun 2021, we no longer accept cash payments. Enrol for payments via DBS/POSB GIRO or Credit Card at For more payment options, click here.

New LIA Guidelines :Our Singapore-dollar (SGD) denominated Participating policies from 1 July 2021 will show updated illustrated investment rates of return, in accordance with the changes in LIA Guidelines on Policy Illustrations 2021. This change does not affect existing customers with policies submitted before 1 July 2021. For more information, please click here.

IMPORTANT NOTICE : For more information on COVID-19 related reliefs please click here.

PRUACCESS: In accordance with PDPC's Advisory Guidelines on the PDPA for NRIC and other National Identification numbers, we will no longer be using NRIC/passport numbers/FIN for login purposes from 1 Aug 2019. If you have yet to create a user ID, please click here.

Sustainability Reporting

Our Environmental, Social, and Governance performance and impact


Listen to our CEO share about how we DOSustainability at Prudential.

Sustainability Report


Summary Download
Full Report Download


Sustainability Report 2020

Our purpose is to help people get the most out of life. The way in which we deliver on our purpose must reflect our responsibilities to the environment, people and the economy. To do this, we commit to ensuring our internal processes are geared to integrate the UN Sustainable Development Goals – right from our company purpose and strategy, to governance, operations and stakeholder relations.

Our second voluntary Sustainability Report illustrates how we are fulfilling our purpose and advancing sustainable development. In 2020, we scaled our efforts in providing access to finance and health, investing responsibly and fostering inclusive working environment.

Watch how we are going beyond financial and quantitative disclosures to drive meaningful actions, by managing our economic, environmental and social impacts.


Sustainability Report 2019

Summary Download
Full Report Download


Sustainability Report 2019

At Prudential, we want to innovate to enable sustainable living for everyone through the solutions we offer, the investments we make and the lives we touch today, for future generations. This ESG vision supports our purpose of Innovating to help everyone live well.

Watch how we are going beyond financial and quantitative disclosures to drive meaningful action, by managing our social, environmental and economic impacts.