Health Screening

To make a health screening appointment with Doctor Anywhere, follow these steps:

1. Visit www.prudential.com.sg/ppc-screening
2. Select “Doctor Anywhere Services” call to action button to view the health screening packages
3. Click on the arrow next to Doctor Anywhere logo to view the health screening packages
4. To book a Health Screening appointment, click on the "Request Health Screening Appointment" button below the packages table. To book a Vaccination appointment, click on the "Request Vaccination Appointment".
5. You will be directed to the validation page to check if you have an in force PRUShield plan or are eligible under PRUPanel Connect. To check your eligibility, you will need to provide the policyholder’s information (^* mandatory fields):
   • Last 4 characters of your NRIC^*
   • Date of birth^*
   • Gender^*
6. If you have an in force PRUShield plan, please select “Health Screening” and select “Doctor Anywhere” call to action button.
7. If you have an in force PRUExtra Premier, PRUExtra Premier CoPay or PRUExtra Preferred CoPay plan (eligible under PRUPanel Connect programme), and your PRUPanel Connect eCard is displayed, Select "Health Screening” and select “Doctor Anywhere” call to action button.
8. Please note that you will be redirected to the DA Health Screening booking appointment website, and a pop-up disclaimer will be displayed to inform you that you are exiting Prudential's corporate website.

All medical reports of policyholders obtained under DA Health Screening are confidential and Doctor Anywhere will not be sharing the policyholder’s medical information or test reports with Prudential.

Yes, you can select your preferred time slot from the available appointment timings during the health screening registration process.

For home-based DA Health Screening appointments:
If you need to reschedule your home-based DA Health Screening appointment, please email healthscreening@doctoranywhere.com at least 48 hours prior to your scheduled appointment time.

For on-site clinic DA Health Screening appointments:
If you need to reschedule your on-site clinic DA Health Screening appointment, please refer to the confirmation email and click on the link provided in your email. If you need to urgently reschedule within 48 hours of your appointment, please contact DA’s medical concierge team at +6531585050 from Monday to Friday, 9am to 6pm. Please note that DA’s medical concierge team is not available on weekends and public holidays. Alternatively, you may contact the clinic where the appointment booking is scheduled.

For identification purposes, please bring one of the following:

• Proof of confirmation email (softcopy is acceptable)
• The purchase receipt attached in the confirmation email
• Your NRIC, work permit, passport, or any other form of valid identification
• Any relevant health documents (previous medical reports, if any) you would like to share with our doctor

Yes, you can add additional tests by requesting them through our on-site clinic or home-based mobile team. They will assist you with the arrangements.

You will still be able to request for additional tests after booking has been made. Payment will be made separately via PayNow.

All vaccinations are available as an add-on to Health Screening Packages or on a Standalone basis.

The duration of a health screening depends on the type and complexity of the package:

• For home-based screenings: Approximately 15 to 30 minutes.
• For on-site clinic screenings: Approximately 20 to 45 minutes.

For home-based screenings:
Once your appointment is confirmed, the specimen containers will be mailed to your home address. The package will take up to 5 business days to arrive.

• Stool samples may be collected on the day of or one day before your appointment. If you are collecting your sample the day before, do note that you should keep the sample in your fridge overnight.
• Urine samples must be collected on the same day of your appointment. The sample should be collected 'mid-stream' to reduce the risk of bacteria contamination; and should fill more than half of the container.
• Our mobile team will collect your samples on the day of your screening.

For on-site clinic screenings:
If you have opted in for a urine and/or stool test, the specimen containers will be provided to you on the day of your appointment.

• If you are unable to produce the required samples during your appointment, you can drop off your samples at the same clinic another day when they are ready. Please only provide same-day samples.

Do take note of the following timings to drop off your samples:

• Clinic Collection of Sample on Weekdays: Before 1500h
• Clinic Collection of Sample on Weekends: Before 1100h
• Please also refer to our clinic operating hours here to ensure that the clinic is open when you drop off the samples and avoid lunch hour as the clinic will be closed

Once all Health Screening tests are completed and samples submitted, you will receive an email within 2 calendar weeks to inform you that the health screening report is ready. The Health Screening results will then be uploaded onto the DA app. If you have not received the email, please contact us at healthscreening@doctoranywhere.com

The review of your health screening results can only be done over a video consultation on the DA app. No on-site clinic consultations will be allowed. You will receive an email with the instructions on how to download the DA app and schedule the GP’s review for post health screening review.

For home-based services:
Full payment is required via credit card (Visa/Mastercard) upon booking your health screening appointment. You will receive an acknowledgement email immediately containing the receipt upon submission of the booking form. Please check your junk folder in case you have not received the email.

For on-site clinic services:
Full payment is required when you register at the on-site clinic on the day of your appointment. The acceptable payment modes include credit card (Visa/Mastercard) and PayNow. A receipt will be issued by the clinic after payment has been made.

Refunds will not be allowed. However, DA will review refund requests on a case-by-case basis. You may contact us at healthscreening@doctoranywhere.com.

For home-based appointments:

Mon – Sat: 0900h – 1300h, 1300h – 1700h
There will be no home-based appointments on Sundays and Public Holidays.

For on-site clinic appointment:

1. DA Clinic @ Anchorvale
   351 Anchorvale Road #01-01
   Singapore 540351
   
   Operating Hours:
   Mon – Fri: 0830h – 1200h, 1300h – 1500h
   Sat – Sun, PH: 0830h – 1100h
   
   Contact Details:
   +65 3165 0144
   anchorvale@daclinicgroup.com
2. DA Clinic @ Ang Mo Kio
   525 Ang Mo Kio Ave 10 #01-2407
   Singapore 560525
   
   Operating Hours:
   Mon – Fri: 0800h – 1500h
   Sat – Sun, PH: 0800h – 1100h
   
   Contact Details:
   +65 3165 0147
   angmokio@daclinicgroup.com
3. DA Clinic @ Bukit Batok
   451 Bukit Batok West Ave 6 #01-02
   Singapore 650451
   
   Operating Hours:
   Mon – Fri: 0830h – 1200h, 1300h – 1500h
   Sat – Sun, PH: 0830h – 1100h
   
   Contact Details:
   +65 3165 0143
   bukitbatok@daclinicgroup.com
4. DA Clinic @ Potong Pasir
   51 Upper Serangoon Road #01-53, The Poiz Centre
   Singapore 347697
   
   Operating Hours:
   Mon – Fri: 0830h – 1200h, 1300h – 1500h
   Sat – Sun, PH: 0830h – 1100h
   
   Contact Details:
   +65 3165 0139
   potongpasir@daclinicgroup.com
5. DA Clinic @ Simei
   248 Simei Street 5 #01-128
   Singapore 520248
   
   Operating Hours:
   Mon – Fri: 0830h – 1200h, 1300h – 1500h
   Sat – Sun, PH: 0830h – 1100h
   
   Contact Details:
   +65 3165 0146
   simei@daclinicgroup.com
6. DA Clinic @ Taman Jurong
   140 Corporation Drive #01-03
   Singapore 610140
   
   Operating Hours:
   Mon – Fri: 0830h – 1200h, 1300h – 1500h
   Sat – Sun, PH: 0830h – 1100h
   
   Contact Details:
   +65 3165 0145
   tamanjurong@daclinicgroup.com
7. DA Clinic @ Yishun
   18 Yishun Ave 9 #01-34, Junction Nine
   Singapore 768897
   
   Operating Hours:
   Mon – Fri: 0830h – 1200h, 1300h – 1500h
   Sat – Sun, PH: 0830h – 1100h
   
   Contact Details:
   +65 3158 6928
   yishun@daclinicgroup.com

DA Diagnostic Imaging Centres

1. RadLink X-Ray Clinic & Laboratory (Ang Mo Kio)
   422 Ang Mo Kio Ave 3, #01-2516
   Singapore 560422
   
   Operating Hours:
   Mon - Fri: 0830h - 1630h
   Sat: 0830h - 2330h
   Sun, PH: Closed
   
   Contact Details:
   +65 6459 9806
   
   
2. RadLink X-Ray Clinic (Tampines)
   138 Tampines Street 11, #01-130
   Singapore 521138
   
   Operating Hours:
   Mon - Fri: 0830h - 1630h
   Sat: 0830h - 2330h
   Sun, PH: Closed
   
   Contact Details:
   +65 6785 7409
   
   
3. RadLink Drs Lim Hoe & Wong (Jurong)
   1 Jurong West Central 2, #B1A-19C
   Jurong Point Shopping Centre
   Singapore 648886
   
   Operating Hours:
   Mon - Fri: 0830h - 1630h
   Sat: 0830h - 2330h
   Sun, PH: Closed
   
   Contact Details:
   +65 6792 6119
   
   

Health screening services are provided by Doctor Anywhere via online registration & prior appointment booking only.

For home-based appointments:

Mon – Fri: 0900h – 1700h
Sat: 0900h – 1300h

For on-site clinic appointment:

1. DA Clinic @ Anchorvale
   351 Anchorvale Road #01-01
   Singapore 540351
   
   Operating Hours:
   Mon – Fri: 0830h – 1200h, 1300h – 2100h
   Sat – Sun, PH: 0830h – 1200h
   
   Contact Details:
   +65 3165 0144
   anchorvale@daclinicgroup.com
2. DA Clinic @ Ang Mo Kio
   525 Ang Mo Kio Ave 10 #01-2407
   Singapore 560525
   
   Operating Hours:
   Mon – Sun, PH: 24h
   
   Contact Details:
   +65 3165 0147
   angmokio@daclinicgroup.com
3. DA Clinic @ Anson
   10 Anson Road #01-12, International Plaza
   Singapore 079903
   
   Operating Hours:
   Mon – Fri: 0830h – 1300h, 1400h – 1900h
   Sat – Sun, PH: Closed
   
   Contact Details:
   +65 3165 0142
   anson@daclinicgroup.com
4. DA Clinic @ Bukit Batok
   451 Bukit Batok West Ave 6 #01-02
   Singapore 650451
   
   Operating Hours:
   Mon – Fri: 0830h – 1200h, 1300h – 1600h, 1800 – 2100h
   Sat – Sun, PH: 0830h – 1200h
   
   Contact Details:
   +65 3165 0143
   bukitbatok@daclinicgroup.com
5. DA Clinic @ Potong Pasir
   51 Upper Serangoon Road #01-53, The Poiz Centre
   Singapore 347697
   
   Operating Hours:
   Mon – Fri: 0830h – 1200h, 1300h – 1600h, 1800 – 2100h
   Sat – Sun, PH: 0830h – 1200h, 1800h – 2100h
   
   Contact Details:
   +65 3165 0139
   potongpasir@daclinicgroup.com
6. DA Clinic @ Simei
   248 Simei Street 5 #01-128
   Singapore 520248
   
   Operating Hours:
   Mon – Fri: 0830h – 1200h, 1300h – 1600h, 1800 – 2100h
   Sat – Sun, PH: 0830h – 1200h
   
   Contact Details:
   +65 3165 0146
   simei@daclinicgroup.com
7. DA Clinic @ Taman Jurong
   140 Corporation Drive #01-03
   Singapore 610140
   
   Operating Hours:
   Mon – Fri: 0830h – 1200h, 1300h – 1600h, 1800 – 2100h
   Sat: 0830h – 1200h
   Sun, PH: 0830h – 1200h, 1800h – 2100h
   
   Contact Details:
   +65 3165 0145
   tamanjurong@daclinicgroup.com
8. DA Clinic @ Yishun
   18 Yishun Ave 9 #01-34, Junction Nine
   Singapore 768897
   
   Operating Hours:
   Mon – Fri: 0830h – 1200h, 1300h – 1600h, 1800 – 2100h
   Sat – Sun, PH: 0830h – 1200h
   
   Contact Details:
   +65 3158 6928
   yishun@daclinicgroup.com

Your Adult and travel vaccination records will automatically be uploaded to HealthHub. If you wish to include this information in your DA app, you can manually upload and update your immunisation status under 'Health Records' in the 'History' section of your account.

It is normal for you to experience any of the following symptoms:

• Soreness, slight redness, and lump over the injection site (should clear within a few days)
• Slight fever for a day or two

If you experience flu-like symptoms, you can take medication such as paracetamol or ibuprofen. Placing a cold, wet cloth over the injection site will help reduce pain, redness, or swelling.

Please see a GP if you experience any of the following:

• When side effects persist for more than a few days.
• A high fever (>38 deg C) or a fever that has persisted for more than 48 hours (2 days) despite taking medication.
• Severe allergic reactions where you experience difficulties in breathing, itchy skin rash, swelling around lips, eyes, and face, weakness, dizziness, or a fast heart rate.

For home-based DA vaccination appointments:
If you need to reschedule your home-based DA Vaccination appointment, please email mobilemed@doctoranywhere.com at least 48 hours prior to your scheduled appointment time.

For on-site clinic DA vaccination appointments:
If you need to reschedule your on-site clinic DA Vaccination appointment, please refer to the confirmation email and click on the link provided in your email. If you need to urgently reschedule within 48 hours of your appointment, please contact DA’s medical concierge team at +6531585050 from Monday to Friday, 9am to 6pm. Please note that DA’s medical concierge team is not available on weekends and public holidays. Alternatively, you may contact the clinic where the appointment booking is scheduled.

You should not take any other vaccines 14 days before of after the COVID-19 vaccine.

Yes, however we recommend that you speak with a GP to make sure that you are ready to do a vaccination after recovering from COVID-19.

Yes, you can select your preferred time slot from the available appointment timings during the vaccination registration process.

For home-based vaccinations:
Full payment is required via credit card (Visa/Mastercard) upon booking your vaccination appointment. You will receive an acknowledgement email immediately containing the receipt upon submission of the booking form. Please check your junk folder in case you have not received the email.

For on-site clinic vaccinations:
Full payment is required when you register at the on-site clinic on the day of your appointment. The acceptable payment modes include credit card (Visa/Mastercard) and PayNow. A receipt will be issued by the clinic after payment has been made.

Refunds will not be allowed. However, DA will review refund requests on a case-by-case basis. You may contact us at mobilemed@doctoranywhere.com.

Vaccination services are provided by Doctor Anywhere via online registration & prior appointment booking only.

You may write in to the DA helpdesk to receive assistance at mobilemed@doctoranywhere.com.

Full subsidies are available for home-based Child vaccinations recommended under the National Childhood Immunisation Schedule (NCIS) for eligible Singaporean children from 2 to 18 months. Please refer to NCIS for full Terms and Conditions.

Singaporean children between 2 to 18 months will be eligible for full subsidies if he/she is the Life Assured of the PRUShield policy.

Mon – Fri: 0900h – 1300h, 1300h – 1700h
Sat: 0900h – 1300h
There will be no home-based appointments on Sundays and Public Holidays.

Your child/senior’s vaccination records will automatically be uploaded to HealthHub. If you wish to include this information in the DA app, you can manually upload and update your child/senior’s immunisation status under 'Health Records' in the 'History' section of your child/senior’s account.

Most children are fit for immunisation, but if your child is currently having a high fever or has had a previous serious reaction to certain vaccines, please consult a GP/paediatrician for further advice.

It is normal to experience any of the following:

• Soreness, slight redness, and lump over the injection site (should clear within a few days)
• Crying from discomfort
• Slight fever for a day or two

If you experience flu-like symptoms, you can take medication such as paracetamol or ibuprofen. Placing a cold, wet cloth over the injection site will help reduce pain, redness, or swelling.

Please see a GP if you experience any of the following:

• When side effects persist for more than a few days.
• A high fever (>38 deg C) or a fever that has persisted for more than 48 hours (2 days) despite taking medication.
• Severe allergic reactions where you experience difficulties in breathing, itchy skin rash, swelling around lips, eyes, and face, weakness, dizziness, or a fast heart rate.

For home-based DA vaccination appointments:
If you need to reschedule your home-based DA Vaccination appointment, please email mobilemed@doctoranywhere.com at least 48 hours prior to your scheduled appointment time.

Yes, however we recommend that you speak with a GP to make sure that you are ready to do a vaccination after recovering from COVID-19.

Yes, you can select your preferred time slot from the available appointment timings during the vaccination registration process.

Yes, the parent can still sign up for the child vaccination by DA. The parent can request an appointment through Prudential website. Upon booking appointment, it is required for the parent to upload the required details from the health booklet. This is for the medical team at DA to review the vaccination schedule, administer the next vaccination and developmental screening as per schedule.

A certified nurse will administer the Child vaccination on the schedule that do not require milestone developmental screening.
A certified doctor will administer the Child vaccination on the schedule that require milestone developmental screening.

Milestone developmental screening is included. The screening is done by a certified doctor.

Yes, the parent should use the same booking link to book all future home-based child vaccination appointments.

Appointment booking is only available not more than 2.5 months in advance.

You may check and email DA helpdesk at mobilemed@doctoranywhere.com.

Yes. You may wish to reach out to the DA helpdesk at mobilemed@doctoranywhere.com if you have more medical queries.