Do you have an enquiry? Check out our FAQs and Customer Centre Location
Your health and well-being are important to us. To help us keep everyone safe, please use our online services to access your policies, download forms or pay online.
If you need assistance from our Customer Service team, the best way to contact us is by filling out the contact form below.
If you are visiting our Customer Service Centre at Marina One, please make an advance appointment.This will help us manage the safe distancing measures effectively while we do our best to serve your needs.
If you would like us to assist you face to face, you can chat with us over video by booking a slot here for our Customer Service Representative to assist you.
We seek your understanding that the wait times at our service centre and on our hotline may be longer than usual during this period.
To find out more about what Prudential is doing to assist those affected by COVID-19, click here.
With PRUaccess, you can update your contact details and manage your insurance and investment policies anytime, anywhere.
5 Straits View #01-18/19, Marina One The Heart, East Tower. Singapore 018935
Mondays to Fridays, 9:00am to 4:00pm (By Appointment Only)
Nearest MRT: Downtown (Exit E) / Marina Bay (Exit B)
Nearest Bus Stop: Downtown (97, 106, 133, 400, 402, 502, 513, 613, 655, 657, 982E)
7 Straits View #06-01, Marina One East Tower, Singapore 018936