What’s important to our stakeholders?
Focusing our efforts where it matters
We actively engage internal and external stakeholders – employees, senior management, financial representatives, Board members, customers and regulators – to understand their concerns and expectations. Their feedback helps us identify the sustainability issues that matter most to the economy, environment and society.
Using responses from Singapore stakeholders, we identified the following as the most important topics:
- Investing responsibly
- Protecting customer data and privacy
- Inclusive insurance
- Attracting and developing talent
- Ethical business
These priorities align closely with our business objectives. We remain committed to dedicating resources and efforts to these areas, supporting sustainable growth and long-term resilience.