You can now use our online services to access your policies, download forms or make payments.
If you need assistance from our Customer Service team, the best way to contact us is by filling out the Customer Enquiry form below.
If you are visiting our Customer Service Centre at Marina One, kindly note our operation hours.
You may also make an appointment in advance to reduce your waiting time.
For online face to face assistance, you can have a video chat with us by booking a slot here for our Customer Service Representative to assist you.
We look forward to continuing to serve you and your loved ones.
Your team at Prudential
Customer Service FAQs
Prudential Customer Service Centre
5 Straits View #01-18/19, Marina One The Heart, East Tower. Singapore 018935
Mondays to Fridays, 9:00am to 5:00pm (excluding Public Holidays)
1800 333 0333 Mondays to Fridays, 8:30am to 5:30pm
+65 6333 0333 If you're dialling from overseas or via a payphone
Nearest MRT: Downtown (Exit E) / Marina Bay (Exit B)
Nearest Bus Stop: Downtown (97, 106, 133, 400, 402, 502, 513, 613, 655, 657, 982E)
Prudential Assurance Company Singapore (Pte) Ltd - Corporate Office
7 Straits View #06-01, Marina One East Tower, Singapore 018936