Contact Us

Do you have an enquiry? Check out our FAQs and Customer Centre Location

Dear customers,

You can now use our online services to access your policies, download forms or make payments.

If you need assistance from our Customer Service team, the best way to contact us is by filling out the Customer Enquiry form below.

If you are visiting our Customer Service Centre at Marina One, kindly note our operation hours.

You may also make an appointment in advance to reduce your waiting time.

For online face to face assistance, you can have a video chat with us by booking a slot here for our Customer Service Representative to assist you.

We look forward to continuing to serve you and your loved ones.

Your team at Prudential

Customer Service FAQs

    Customer Enquiry Form

    * Required fields

    Are you a EU resident?

    I/We have read, understood and given my/our consent for Prudential Assurance Company Singapore to collect, use and disclose my/our personal data in accordance to the Privacy Notice given.

    This form is solely for the purpose of contacting you in relation to this enquiry and does not serve as a notification for change of particulars.*

    Or give us a call: 1800 333 0333

    Prudential Customer Service Centre

    5 Straits View #01-18/19, Marina One The Heart, East Tower. Singapore 018935

    Mondays to Fridays, 9:00am to 5:45pm (excluding Public Holidays)

    Nearest MRT: Downtown (Exit A) / Marina One (Exit C)

    Nearest Bus Stop: Downtown (97, 106, 133, 400, 402, 502, 513, 613, 655, 657, 982E)

    Prudential Assurance Company Singapore (Pte) Ltd - Corporate Office

    7 Straits View #06-01, Marina One East Tower, Singapore 018936