Health Protection | Medical

Health Screening

A new value-added service for PRUShield Policyholders for you and your loved ones.
For policyholders eligible under PRUPanel Connect, more value-added services are available. BOOK A HEALTH SCREENING

Select a healthcare provider

Doctor Anywhere, a healthcare provider that offers a wide range of services which includes online booking of health screening services, both at On-site clinics and Home-based, at preferential rates for all PRUShield customers. Receive professional advice from DA’s Singapore-licensed doctors via video calls 24/7, for post-health screening review. Prescribed medication will be delivered at your doorstep within 3 hours without any delivery charges. DA also offers Home-based Child and Senior vaccinations at no cost for Singaporeans.

MyDoc is a telehealth platform, revolutionizing the way people access and manage their healthcare. With a focus on convenience and improved patient outcomes, MyDoc offers telemedicine services for remote consultations, seamless appointment booking and reminders, secure electronic medical records storage, health screening and monitoring tools, personalized wellness programs and medication delivery.

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Health Screening Package (All Prices Include GST) Core
Covers all the essential screening tests you need for a comprehensive understanding of your health
Select
Provides a detailed view of your health so that you can stay well in the prime of your life
Elite
Tailored to address pertinent health concerns as you age, this screening gives you a comprehensive look at your health status
Prestige
Our most comprehensive screening package, perfect for anyone who wants a holistic view of their health
PRICE (S$) On-site Clinics $73.44 $127.44 $170.64 $267.84
PRICE (S$) Home-Based $116.64 $170.64 $213.84 $311.04
Post-Health Screening Review Teleconsultation with certified GP (service available through Doctor Anywhere mobile app)
Physical Test Height, Weight, BMI
Blood Pressure Blood Pressure
Diabetic Non-Fasting Glucose (HbA1c)
Lipid & Cardiac Total Cholesterol
HDL, LDL, Chol/HDL Ratio
Triglycerides
Creatine Kinase
High Sensitive C Reaction Protein (hsCRP)
Haematology Full Blood Count
ESR
Kidney Urea
Creatinine
Sodium, Potassium, Chloride
eGFR
Liver Bilirubin, Total
Protein, Albumin, Globulin
A/G Ratio
ALT (SGPT), AST (SGOT)
Alkaline Phosphatase
GGT
Bone & Joint Calcium
Phosphate
Uric Acid
Rheumatoid Factor (RF)
STD Screen VDRL (RPR)
TPHA (if VDRL is reactive)
Urine Analysis Urine FEME
Urine Microalbumin/Creatinine Ratio
Stool Analysis Stool Occult Blood (Card)
Hepatitis Hep B Antigen & Antibody
Hep A IgG Antibody
Hep C Antibody
Thyroid Free T4 (FT4)
Thyroid Stimulating Hormone (TSH)
Cancer Markers Alpha Fetoprotein (Liver)
Carcinoembryonic (Colon) CEA
CA19.9 (Pancreas)
PSA (Prostate) / CA125 (Ovarian)
Nose & Throat (EBV)
Health Screening Add-Ons (All Prices include GST)
Radiology Examinations
On-site Clinics Home-based
Alpha Fetoprotein (Liver) Marker (AFP) $43.20 $43.20
Breast Cancer Marker (CA15.3) - Female only $43.20 $43.20
Carcinoembryonic (Colon) Marker (CEA) $43.20 $43.20
Germ Cell Marker/ Beta HCG $43.20 $43.20
Pancreas Marker (CA 19.9) $43.20 $43.20
Nose & Throat Marker (EBV) $48.60 $48.60
Stomach Ulcer Marker, Helicobacter Pylori $48.60 $48.60
ECG $32.40 NA
HPV DNA Test - Female only $103.68 NA
Pap Smear - Female only $86.40 NA
Vitamin D Test $86.40 $86.40
STD Screen $108 $108
Bone Mineral Density $129.60 NA
Chest X-Ray (filmless) $21.60 NA
Mammogram - Female only $199.80 NA
Ultrasound of Abdomen $205.20 NA
Ultrasound Breasts - Female only $135 NA
Ultrasound Hepatobiliary $135 NA
Ultrasound KUB $135 NA
Ultrasound Pelvis - Female only $135 NA
Ultrasound Prostate - Male only $135 NA
Request Health Screening Appointment with Doctor Anywhere

For any enquiries about Doctor Anywhere Health Screening services, please contact healthscreening@doctoranywhere.com. You may refer to our Health Screening FAQs here.

Vaccination Services (On-site Clinics and Home-Based)

Available as an add-on to Health Screening Packages or on a Standalone basis

Vaccination Services (All Prices Include GST)
Adult Vaccinations
Annual Flu Vaccine $32.40
Hepatitis A&B Vaccine $108
Pneumococcal Conjugate Vaccine (PCV13) $172.80
Pneumococcal Polysaccharide Vaccine (PPSV23) $75.60
Tetanus $32.40
Travel Vaccinations
Yellow Fever $248.40
Typhoid Fever $43.20
Meningococcal Vaccination $151.20
Request Adult and Travel Vaccination Appointment With Doctor Anywhere

For any enquiries about Doctor Anywhere Adult and Travel Vaccination services, please contact mobilemed@doctoranywhere.comm. You may refer to our Adult And Travel Vaccination FAQs here.

Children Vaccination (Home-Based)

Available as an add-on to Health Screening Packages or on a Standalone basis

  • Home Vaccination for Babies/Children age 2 to 18 months
  • As per the National Child Immunisation Schedule (NCIS)
  • Child Development Screenings at 4, 12, and 18 months
Child's Age Home-Based Child Vaccination
(All Prices Include GST)
Singaporeans# Permanent Residents/Foreigners^
2 Months 6-in-1 (1st Dose) $0 $140.40
4 Months* 5-in-1 (2nd Dose), PCV13 (1st Dose) $0 $388.80
6 Months 6-in-1 (3rd Dose), PCV13 (2nd Dose) $0 $302.40
12 Months* PCV13 (Booster), MMR (1st Dose), Varicella (1st Dose) $0 $421.20
15 Months MMR (2nd Dose), Varicella (2nd Dose) $0 $140.40
18 Months* 5-in-1 (Booster 1) $0 $216
Optional Add-Ons
2 and 4 Months Child Gastroenteritis/ Rotavirus Oral Vaccine N.A. $100.73
6 to 59 Months Influenza / Flu $0 $59.40
Above 59 Months Influenza / Flu (Family add-on) N.A. $59.40 first additional pax
$32.40 per subsequent pax

*Inclusive of Child Development Screening and Assessment by a doctor.
# $0 CHAS rate applicable for all Singapore Citizens age 2 to 18 months, for recommended vaccinations as per Ministry of Health’s National Childhood Immunisation Schedule
^ Non-CHAS rate will apply for Singapore Permanent Residents, long-term residents and foreigners.

Request Child Vaccination Appointment With Doctor Anywhere

For any enquiries about Doctor Anywhere Child Vaccination services, please contact mobilemed@doctoranywhere.comm. You may refer to our Child Vaccination FAQs here.

Senior Vaccination (Home-Based)

Available as an add-on to Health Screening Packages or on a Standalone basis

Home-Based Senior Vaccination
(All Prices Include GST)
Singaporeans# Permanent Residents/Foreigners^
65 Years Old and above *
Annual flu vaccine $0 $59.40
Pneumococcal Conjugate Vaccine (PCV13) $0 $194.40
Pneumococcal Polysaccharide Vaccine (PPSV23) $0 $97.20

*Do note that patients with severe allergies require an On-Site clinic doctor’s consultation and approval before they can proceed with a home-based vaccination
# Eligible for Singapore Citizen aged 65 years old and above
^ For Singapore Permanent Residents, long-term residents and foreigners

Request Senior Vaccination Appointment with Doctor Anywhere

For any enquiries about Doctor Anywhere Senior Vaccination services, please contact healthscreening@doctoranywhere.com. You may refer to our Senior Vaccination FAQs here.

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Health Screening Package (All Prices Include GST)

Basic                    Recommended for all age groups, a basic health screening for diabetes, hypertension and cholesterol levels, should be done on a regular basis

Intermediate         An upgrade to the basic health screening covering various blood profiles and specific investigations, excludes cancer marker tests

Executive                Our executive health screening is specially designed to cover basic and advanced tests including some tumour markers to detect specific cancers

Deluxe          
Our deluxe health screening covers comprehensive tests, helpful in detecting a wide array of male and female health related conditions

PRICE (S$) On-site Clinics

$5.00

$75.00

$120.00

$170.00

PRICE (S$) Home-Based

NA

$125.00

$170.00

$220.00

Post-Health Screening Review

Teleconsultation with certified GP (service available through Pulse by Prudential mobile app)

Haematology Profile

Full blood Count

 

ESR

 

Diabetic Panel

Glucose (Fasting)

Renal Function (Kidney Function)

Urea

 

Creatinine

 

Sodium

 

Potassium

 

Chloride

 

eGFR

 

Bone & Joint Profile

Calcium

 

Phosphate

 

Uric Acid

 

R A Factor

 

Coronary Risk/ Cardiac Profile

Total Cholesterol

Triglycerides

HDL, LDL Cholesterol

Chol/HDL Ratio

C-Reactive Protein (CRP)

 

 

 

Liver Profile

Total Protein

 

Albumin

 

Globulin

 

A/G Ratio

 

Total Bilirubin

 

Alkaline Phosphatase

 

SGOT (AST)

 

SGPT (ALT)

 

GGT

 

Hepatitis Profile

Hepatitis Bs Antigen (HBsAg)

 

 

Hepatitis Bs Antibody (HbsAb)

 

 

Hepatitis A Antibody (HAV)

 

 

Thyroid Profile

FT4

 

 

TSH

 

 

Tumour Markers

AFP (Liver)

 

 

CEA (Colon)

 

 

CA199 (Intestinal)

 

 

PSA (Prostate-Male)/CA125 (Ovaries)

 

 

 

STD Profile

Syphilis Ab (VDRL if Syphilis Ab positive)

 

 

Urine Analysis

Urine FEME

 

Stool Analysis

Occult Blood

 

 

Clinical Examination

Blood Pressure (BP) & Body Mass Index (BMI) Measurements

 

Health Screening Add-Ons (All Prices include GST)
Radiology Examinations

Clinics

 

Mammography

$133.75

Mammography with Ultrasound

$204.48

Ultrasound Hepato-biliary System (HBS)

$138.68

Ultrasound Abdomen (including kidneys)

$181.05

Ultrasound Pancreas

$117.70

Ultrasound Kidneys

$117.70

Ultrasound Thyroid

$117.70

Ultrasound Breast

$117.70

Ultrasound Pelvis (TA / TV) 

$136.58

Ultrasound Prostate (TA / TR)

$166.92



Flu Vaccination Services (Home-Based)

Available as an add-on to Health Screening Packages or on a Standalone basis

  • Home-based vaccination administered by qualified nurses
  • Registration & Payment to be made online
  • Home-based vaccination services available daily from Mondays to Saturdays 9am to 9pm, except Sundays and Public Holidays
  • Evening surcharge of $10.00 is applicable 6pm to 9pm
  • Restricted areas surcharge of $12.00 is applicable

Prices inclusive of GST per trip (including Vaccine, transportation and services of a qualified nurse)

  • 1 pax @$40.00 each
  • 2 pax @$37.00 each
  • 3 pax and above @$35.00 each

Request Health Screening Appointment with MyDoc

For any enquiries about MyDoc Health Screening services, please contact support@my-doc.com. You may refer to our Health Screening FAQs here.

 

Health Screening FAQs

How can I book a health screening appointment under Doctor Anywhere (DA)?

To make a health screening appointment with Doctor Anywhere, follow these steps:

  1. Visit www.prudential.com.sg/ppc-screening
  2. Select “Doctor Anywhere Services” call to action button to view the health screening packages
  3. Click on the arrow next to Doctor Anywhere logo to view the health screening packages
  4. To book a Health Screening appointment, click on the "Request Health Screening Appointment" button below the packages table. To book a Vaccination appointment, click on the "Request Vaccination Appointment".
  5. You will be directed to the validation page to check if you have an in force PRUShield plan or are eligible under PRUPanel Connect. To check your eligibility, you will need to provide the policyholder’s information (* mandatory fields):
    • Last 4 characters of your NRIC*
    • Date of birth*
    • Gender*
  6. If you have an in force PRUShield plan, please select “Health Screening” and select “Doctor Anywhere” call to action button.
  7. If you have an in force PRUExtra Premier, PRUExtra Premier CoPay or PRUExtra Preferred CoPay plan (eligible under PRUPanel Connect programme), and your PRUPanel Connect eCard is displayed, Select "Health Screening” and select “Doctor Anywhere” call to action button.
  8. Please note that you will be redirected to the DA Health Screening booking appointment website, and a pop-up disclaimer will be displayed to inform you that you are exiting Prudential's corporate website.
Will Prudential have access to any of my medical reports obtained under DA Health Screening?

All medical reports of policyholders obtained under DA Health Screening are confidential and Doctor Anywhere will not be sharing the policyholder’s medical information or test reports with Prudential.

Can I choose my preferred appointment time?

Yes, you can select your preferred time slot from the available appointment timings during the health screening registration process.

Is it possible to reschedule my appointment after it has been scheduled?

For home-based DA Health Screening appointments:
If you need to reschedule your home-based DA Health Screening appointment, please email healthscreening@doctoranywhere.com at least 48 hours prior to your scheduled appointment time.

For on-site clinic DA Health Screening appointments:
If you need to reschedule your on-site clinic DA Health Screening appointment, please refer to the confirmation email and click on the link provided in your email. If you need to urgently reschedule within 48 hours of your appointment, please contact DA’s medical concierge team at +6531585050 from Monday to Friday, 9am to 6pm. Please note that DA’s medical concierge team is not available on weekends and public holidays. Alternatively, you may contact the clinic where the appointment booking is scheduled.

What do I need to bring for the DA Health Screening and Vaccination appointment?

For identification purposes, please bring one of the following:

  • Proof of confirmation email (softcopy is acceptable)
  • The purchase receipt attached in the confirmation email
  • Your NRIC, work permit, passport, or any other form of valid identification
  • Any relevant health documents (previous medical reports, if any) you would like to share with our doctor
Can I add additional blood and diagnostic tests to my health screening?

Yes, you can add additional tests by requesting them through our on-site clinic or home-based mobile team. They will assist you with the arrangements.

You will still be able to request for additional tests after booking has been made. Payment will be made separately via PayNow.

All vaccinations are available as an add-on to Health Screening Packages or on a Standalone basis.

How long does it take to complete a health screening?

The duration of a health screening depends on the type and complexity of the package:

  • For home-based screenings: Approximately 15 to 30 minutes.
  • For on-site clinic screenings: Approximately 20 to 45 minutes.

How are urine and stool samples collected? What is the latest time that I can submit the samples?

For home-based screenings:
Once your appointment is confirmed, the specimen containers will be mailed to your home address. The package will take up to 5 business days to arrive.

  • Stool samples may be collected on the day of or one day before your appointment. If you are collecting your sample the day before, do note that you should keep the sample in your fridge overnight.
  • Urine samples must be collected on the same day of your appointment. The sample should be collected 'mid-stream' to reduce the risk of bacteria contamination; and should fill more than half of the container.
  • Our mobile team will collect your samples on the day of your screening.

For on-site clinic screenings:
If you have opted in for a urine and/or stool test, the specimen containers will be provided to you on the day of your appointment.

  • If you are unable to produce the required samples during your appointment, you can drop off your samples at the same clinic another day when they are ready. Please only provide same-day samples.

Do take note of the following timings to drop off your samples:

  • Clinic Collection of Sample on Weekdays: Before 1500h
  • Clinic Collection of Sample on Weekends: Before 1100h
  • Please also refer to our clinic operating hours here to ensure that the clinic is open when you drop off the samples and avoid lunch hour as the clinic will be closed

When and how will I receive my DA health screening results?

Once all Health Screening tests are completed and samples submitted, you will receive an email within 2 calendar weeks to inform you that the health screening report is ready. The Health Screening results will then be uploaded onto the DA app. If you have not received the email, please contact us at healthscreening@doctoranywhere.com

How will the doctor review my DA health screening results with me?

The review of your health screening results can only be done over a video consultation on the DA app. No on-site clinic consultations will be allowed. You will receive an email with the instructions on how to download the DA app and schedule the GP’s review for post health screening review.

When will I receive a receipt from Doctor Anywhere, and how do I make payment for the DA health screening?

For home-based services:
Full payment is required via credit card (Visa/Mastercard) upon booking your health screening appointment. You will receive an acknowledgement email immediately containing the receipt upon submission of the booking form. Please check your junk folder in case you have not received the email.

For on-site clinic services:
Full payment is required when you register at the on-site clinic on the day of your appointment. The acceptable payment modes include credit card (Visa/Mastercard) and PayNow. A receipt will be issued by the clinic after payment has been made.

Can I get a refund for my Health Screening after my payment has been made?

Refunds will not be allowed. However, DA will review refund requests on a case-by-case basis. You may contact us at healthscreening@doctoranywhere.com.

What are the screening timings and address for the health screening services?

For home-based appointments:

Mon – Sat: 0900h – 1300h, 1300h – 1700h
There will be no home-based appointments on Sundays and Public Holidays.

For on-site clinic appointment:

  1. DA Clinic @ Anchorvale
    351 Anchorvale Road #01-01
    Singapore 540351

    Operating Hours:
    Mon – Fri: 0830h – 1200h, 1300h – 1500h
    Sat – Sun, PH: 0830h – 1100h

    Contact Details:
    +65 3165 0144
    anchorvale@daclinicgroup.com
  2. DA Clinic @ Ang Mo Kio
    525 Ang Mo Kio Ave 10 #01-2407
    Singapore 560525

    Operating Hours:
    Mon – Fri: 0800h – 1500h
    Sat – Sun, PH: 0800h – 1100h

    Contact Details:
    +65 3165 0147
    angmokio@daclinicgroup.com
  3. DA Clinic @ Anson
    10 Anson Road #01-12, International Plaza
    Singapore 079903

    Operating Hours:
    Mon – Fri: 0830h – 1300h, 1400h – 1500h
    Sat – Sun, PH: Closed

    Contact Details:
    +65 3165 0142
    anson@daclinicgroup.com
  4. DA Clinic @ Bishan
    501 Bishan Street 11 #01-374
    Singapore 570501

    Operating Hours:
    Mon – Fri: 0830h – 1200h, 1300h – 1500h
    Sat – Sun, PH: 0830h – 1100h

    Contact Details:
    +65 3165 0140
    bishan@daclinicgroup.com
  5. DA Clinic @ Bukit Batok
    451 Bukit Batok West Ave 6 #01-02
    Singapore 650451

    Operating Hours:
    Mon – Fri: 0830h – 1200h, 1300h – 1500h
    Sat – Sun, PH: 0830h – 1100h

    Contact Details:
    +65 3165 0143
    bukitbatok@daclinicgroup.com
  6. DA Clinic @ Potong Pasir
    51 Upper Serangoon Road #01-53, The Poiz Centre
    Singapore 347697

    Operating Hours:
    Mon – Fri: 0830h – 1200h, 1300h – 1500h
    Sat – Sun, PH: 0830h – 1100h

    Contact Details:
    +65 3165 0139
    potongpasir@daclinicgroup.com
  7. DA Clinic @ Simei
    248 Simei Street 5 #01-128
    Singapore 520248

    Operating Hours:
    Mon – Fri: 0830h – 1200h, 1300h – 1500h
    Sat – Sun, PH: 0830h – 1100h

    Contact Details:
    +65 3165 0146
    simei@daclinicgroup.com
  8. DA Clinic @ Taman Jurong
    140 Corporation Drive #01-03
    Singapore 610140

    Operating Hours:
    Mon – Fri: 0830h – 1200h, 1300h – 1500h
    Sat – Sun, PH: 0830h – 1100h

    Contact Details:
    +65 3165 0145
    tamanjurong@daclinicgroup.com
  9. DA Clinic @ Yishun
    18 Yishun Ave 9 #01-34, Junction Nine
    Singapore 768897

    Operating Hours:
    Mon – Fri: 0830h – 1200h, 1300h – 1500h
    Sat – Sun, PH: 0830h – 1100h

    Contact Details:
    +65 3158 6928
    yishun@daclinicgroup.com

DA Diagnostic Imaging Centres

  1. RadLink X-Ray Clinic & Laboratory (Ang Mo Kio)
    422 Ang Mo Kio Ave 3, #01-2516
    Singapore 560422

    Operating Hours:
    Mon - Fri: 0830h - 1630h
    Sat: 0830h - 2330h
    Sun, PH: Closed

    Contact Details:
    +65 6459 9806

  2. RadLink X-Ray Clinic (Tampines)
    138 Tampines Street 11, #01-130
    Singapore 521138

    Operating Hours:
    Mon - Fri: 0830h - 1630h
    Sat: 0830h - 2330h
    Sun, PH: Closed

    Contact Details:
    +65 6785 7409

  3. RadLink Drs Lim Hoe & Wong (Jurong)
    1 Jurong West Central 2, #B1A-19C
    Jurong Point Shopping Centre
    Singapore 648886

    Operating Hours:
    Mon - Fri: 0830h - 1630h
    Sat: 0830h - 2330h
    Sun, PH: Closed

    Contact Details:
    +65 6792 6119

Can I walk-in to any of the DA clinics to have my health screening without registration?

Health screening services are provided by Doctor Anywhere via online registration & prior appointment booking only.

Adult and Travel Vaccinations

What are the vaccination timings and address for the adult and travel vaccination services?

For home-based appointments:

Mon – Fri: 0900h – 1700h
Sat: 0900h – 1300h

For on-site clinic appointment:

  1. DA Clinic @ Anchorvale
    351 Anchorvale Road #01-01
    Singapore 540351

    Operating Hours:
    Mon – Fri: 0830h – 1200h, 1300h – 2100h
    Sat – Sun, PH: 0830h – 1200h

    Contact Details:
    +65 3165 0144
    anchorvale@daclinicgroup.com
  2. DA Clinic @ Ang Mo Kio
    525 Ang Mo Kio Ave 10 #01-2407
    Singapore 560525

    Operating Hours:
    Mon – Sun, PH: 24h

    Contact Details:
    +65 3165 0147
    angmokio@daclinicgroup.com
  3. DA Clinic @ Anson
    10 Anson Road #01-12, International Plaza
    Singapore 079903

    Operating Hours:
    Mon – Fri: 0830h – 1300h, 1400h – 1900h
    Sat – Sun, PH: Closed

    Contact Details:
    +65 3165 0142
    anson@daclinicgroup.com
  4. DA Clinic @ Bishan
    501 Bishan Street 11 #01-374
    Singapore 570501

    Operating Hours:
    Mon – Fri: 0830h – 1200h, 1300h – 1600h, 1800 – 2100h
    Sat – Sun, PH: 0830h – 1200h

    Contact Details:
    +65 3165 0140
    bishan@daclinicgroup.com
  5. DA Clinic @ Bukit Batok
    451 Bukit Batok West Ave 6 #01-02
    Singapore 650451

    Operating Hours:
    Mon – Fri: 0830h – 1200h, 1300h – 1600h, 1800 – 2100h
    Sat – Sun, PH: 0830h – 1200h

    Contact Details:
    +65 3165 0143
    bukitbatok@daclinicgroup.com
  6. DA Clinic @ Potong Pasir
    51 Upper Serangoon Road #01-53, The Poiz Centre
    Singapore 347697

    Operating Hours:
    Mon – Fri: 0830h – 1200h, 1300h – 1600h, 1800 – 2100h
    Sat – Sun, PH: 0830h – 1200h, 1800h – 2100h

    Contact Details:
    +65 3165 0139
    potongpasir@daclinicgroup.com
  7. DA Clinic @ Simei
    248 Simei Street 5 #01-128
    Singapore 520248

    Operating Hours:
    Mon – Fri: 0830h – 1200h, 1300h – 1600h, 1800 – 2100h
    Sat – Sun, PH: 0830h – 1200h

    Contact Details:
    +65 3165 0146
    simei@daclinicgroup.com
  8. DA Clinic @ Taman Jurong
    140 Corporation Drive #01-03
    Singapore 610140

    Operating Hours:
    Mon – Fri: 0830h – 1200h, 1300h – 1600h, 1800 – 2100h
    Sat: 0830h – 1200h
    Sun, PH: 0830h – 1200h, 1800h – 2100h

    Contact Details:
    +65 3165 0145
    tamanjurong@daclinicgroup.com
  9. DA Clinic @ Yishun
    18 Yishun Ave 9 #01-34, Junction Nine
    Singapore 768897

    Operating Hours:
    Mon – Fri: 0830h – 1200h, 1300h – 1600h, 1800 – 2100h
    Sat – Sun, PH: 0830h – 1200h

    Contact Details:
    +65 3158 6928
    yishun@daclinicgroup.com
Will my Adult and travel vaccination records be automatically updated?

Your Adult and travel vaccination records will automatically be uploaded to HealthHub. If you wish to include this information in your DA app, you can manually upload and update your immunisation status under 'Health Records' in the 'History' section of your account.

Are there any side effects of adult/travel vaccines that I should be aware of?

It is normal for you to experience any of the following symptoms:

  • Soreness, slight redness, and lump over the injection site (should clear within a few days)
  • Slight fever for a day or two

How can I relieve the discomfort of common side effects such as fever, pain, and swelling that may come after a vaccination?

If you experience flu-like symptoms, you can take medication such as paracetamol or ibuprofen. Placing a cold, wet cloth over the injection site will help reduce pain, redness, or swelling.

What signs should prompt me to see a GP after the vaccination?

Please see a GP if you experience any of the following:

  • When side effects persist for more than a few days.
  • A high fever (>38 deg C) or a fever that has persisted for more than 48 hours (2 days) despite taking medication.
  • Severe allergic reactions where you experience difficulties in breathing, itchy skin rash, swelling around lips, eyes, and face, weakness, dizziness, or a fast heart rate.

Is it possible to reschedule my DA vaccination appointment after it has been scheduled?

For home-based DA vaccination appointments:
If you need to reschedule your home-based DA Vaccination appointment, please email mobilemed@doctoranywhere.com at least 48 hours prior to your scheduled appointment time.

For on-site clinic DA vaccination appointments:
If you need to reschedule your on-site clinic DA Vaccination appointment, please refer to the confirmation email and click on the link provided in your email. If you need to urgently reschedule within 48 hours of your appointment, please contact DA’s medical concierge team at +6531585050 from Monday to Friday, 9am to 6pm. Please note that DA’s medical concierge team is not available on weekends and public holidays. Alternatively, you may contact the clinic where the appointment booking is scheduled.

I just took my COVID-19 vaccine injection. Are there any complications if I were to take another one now?

You should not take any other vaccines 14 days before of after the COVID-19 vaccine.

Can I do a vaccination after recovering from COVID-19?

Yes, however we recommend that you speak with a GP to make sure that you are ready to do a vaccination after recovering from COVID-19.

Can I choose my preferred appointment time?

Yes, you can select your preferred time slot from the available appointment timings during the vaccination registration process.

When will I receive an receipt from DA, and how do I make payment for the vaccination?

For home-based vaccinations:
Full payment is required via credit card (Visa/Mastercard) upon booking your vaccination appointment. You will receive an acknowledgement email immediately containing the receipt upon submission of the booking form. Please check your junk folder in case you have not received the email.

For on-site clinic vaccinations:
Full payment is required when you register at the on-site clinic on the day of your appointment. The acceptable payment modes include credit card (Visa/Mastercard) and PayNow. A receipt will be issued by the clinic after payment has been made.

Can I get a refund for my Vaccination after my payment has been made?

Refunds will not be allowed. However, DA will review refund requests on a case-by-case basis. You may contact us at mobilemed@doctoranywhere.com.

Can I walk-in to any of the DA clinics to have my vaccination without registration?

Vaccination services are provided by Doctor Anywhere via online registration & prior appointment booking only.

Can I still be vaccinated if I have a medical condition?

You may write in to the DA helpdesk to receive assistance at mobilemed@doctoranywhere.com.

Child and Senior Vaccinations

Is my child eligible for subsidised home-based Child vaccinations?

Full subsidies are available for home-based Child vaccinations recommended under the National Childhood Immunisation Schedule (NCIS) for eligible Singaporean children from 2 to 18 months. Please refer to NCIS for full Terms and Conditions.

What are the available home-based Vaccination timings?

Mon – Fri: 0900h – 1300h, 1300h – 1700h
Sat: 0900h – 1300h
There will be no home-based appointments on Sundays and Public Holidays.

Will my child/senior’s vaccination records be automatically updated?

Your child/senior’s vaccination records will automatically be uploaded to HealthHub. If you wish to include this information in the DA app, you can manually upload and update your child/senior’s immunisation status under 'Health Records' in the 'History' section of your child/senior’s account.

When is it not suitable for my Child to be vaccinated?

Most children are fit for immunisation, but if your child is currently having a high fever or has had a previous serious reaction to certain vaccines, please consult a GP/paediatrician for further advice.

Are there any side effects of child/senior vaccines that I should be aware of?

It is normal to experience any of the following:

  • Soreness, slight redness, and lump over the injection site (should clear within a few days)
  • Crying from discomfort
  • Slight fever for a day or two

How can I relieve the discomfort of common side effects such as fever, pain, and swelling that may come after a child/senior vaccination?

If you experience flu-like symptoms, you can take medication such as paracetamol or ibuprofen. Placing a cold, wet cloth over the injection site will help reduce pain, redness, or swelling.

What signs should prompt my child/senior to see a doctor after the vaccination?

Please see a GP if you experience any of the following:

  • When side effects persist for more than a few days.
  • A high fever (>38 deg C) or a fever that has persisted for more than 48 hours (2 days) despite taking medication.
  • Severe allergic reactions where you experience difficulties in breathing, itchy skin rash, swelling around lips, eyes, and face, weakness, dizziness, or a fast heart rate.

Is it possible to reschedule my DA child/senior vaccination appointment after it has been scheduled?

For home-based DA vaccination appointments:
If you need to reschedule your home-based DA Vaccination appointment, please email mobilemed@doctoranywhere.com at least 48 hours prior to your scheduled appointment time.

Can my child/senior do a vaccination after recovering from COVID-19?

Yes, however we recommend that you speak with a GP to make sure that you are ready to do a vaccination after recovering from COVID-19.

Can I choose my preferred appointment time?

Yes, you can select your preferred time slot from the available appointment timings during the vaccination registration process.

If the child has already started the vaccination at a polyclinic, can the parent still sign up for the vaccination services by DA?

Yes, the parent can still sign up for the child vaccination by DA. The parent can request an appointment through Prudential website. Upon booking appointment, it is required for the parent to upload the required details from the health booklet. This is for the medical team at DA to review the vaccination schedule, administer the next vaccination and developmental screening as per schedule.

Who will administer the home-based Child vaccination?

A certified nurse will administer the Child vaccination on the schedule that do not require milestone developmental screening.
A certified doctor will administer the Child vaccination on the schedule that require milestone developmental screening.

Is milestone developmental Child screening included and if so, who does the screening?

Milestone developmental screening is included. The screening is done by a certified doctor.

Must the parent register for all subsequent home-based child vaccination appointments?

Yes, the parent should use the same booking link to book all future home-based child vaccination appointments.

Why am I unable to make an appointment 3 months in advance?

Appointment booking is only available not more than 2.5 months in advance.

Can a child with medical condition participate in this programme?

You may check and email DA helpdesk at mobilemed@doctoranywhere.com.

Can seniors who are on medications such as blood thinning receive the vaccination?

Yes. You may wish to reach out to the DA helpdesk at mobilemed@doctoranywhere.com if you have more medical queries.

How do I make a health screening appointment?
How do I reschedule my appointment with MyDoc?

If you are unable to make it for your scheduled appointment, you may change your appointment by emailing MyDoc at support@my-doc.com. The request must be made 3 working days before your date of appointment.

How do I identify myself before the health screening?

For identification, please show your NRIC, passport or employment/dependent pass. You will also be required to present your PRUPanel Connect eCard which you may download here.

When will I receive an Invoice from MyDoc and how to make payment for the health screening?

An Invoice will be sent to your email address (same email id as used for appointment booking) within 1-2 working days, from the date of registration. Full Payment is required to be made via Credit Card, PayNow or Bank Transfer to MyDoc 5 working days prior to the date of health screening or vaccination appointment. You will receive an email confirmation of your appointment upon receipt of your payment.

Can I get a refund after payment has been made?

No refund is allowed in case of cancellation of appointment after payment is made to MyDoc or in case of a “No Show” on the date/time of appointment.

Can I change my preferred centre after payment has been made to MyDoc?

If you wish to change your health screening centre, you may write in to MyDoc at support@my-doc.com. The request must be made 3 working days before your date of appointment.

What is the validity of the health screening package?

The health screening package is valid for 3 months from the date that payment is received by MyDoc.

When will I receive the health screening report?

The health screening report will be made available to you within 5 to 7 working days from the date of your testing. An email will be sent to you once the report is ready. To access the health screening report, you will need to enter the last 4 characters of NRIC/FIN number as the document opening password.

What should I do after I receive my health screening results?

You are eligible for a health screening results review with a certified General Practitioner. You can avail this teleconsultation service by downloading the Pulse by Prudential mobile app. The health screening review is included in all our health screening packages. You will be required to enter payment details at the time of downloading the Pulse by Prudential mobile app, however, no charges will be levied to your credit card. Click here to download the Pulse app.

Can I walk into partner clinics to have my health screening without registration? How can I register for the health screening?

Health screening services are provided by MyDoc via online registration & prior appointment booking only.

What must I take note before the health screening?

Please note that no food and drinks (except plain water) is allowed 12 hours before your health screening appointment. For patients that are on medication, you may continue to take it with sips of water. Do bring along your identity card and PRUPanel Connect eCard for verification purpose. If you are on any medication, please inform the phlebotomist prior to the blood sample being obtained.

What if I am not feeling well on the day of the health screening appointment?

In case you are feeling unwell on the date of your health screening appointment, we advise you not to proceed with your health screening since this might affect the results. Kindly reschedule your appointment with us by writing to support@my-doc.com.

What are the screening timings and address for the health screening services?

The screening timings and hours for health screening services vary from centre to centre. For the updated operating hours, please refer to the selected diagnostic centre timings during the process of registration for an appointment.

1. Innoquest Diagnostics Laboratory @ Royal Square at Novena
101 Irrawaddy Road
Level 07-02, Royal Square at Novena
Singapore 329565

Screening Timings:
Mon – Sat: 0830h – 1200h
Sun and Public Holidays: Closed

2. Innoquest Diagnostics Laboratory @ Paragon
290 Orchard Road
#17-07/08/09, Paragon Medical
Singapore 238859

Screening Timings:
Mon – Sat: 0830h – 1200h
Sun and Public Holidays: Closed

3. Acumed Raffles
24 Raffles Place
#02-05, Clifford Centre
Singapore 048621

Screening Timings:
Mon – Fri: 0900h – 1000h
Sat, Sun and Public Holidays: Closed

4. Acumed Bedok
Blk 214 Bedok North Street 1
#01-165
Singapore 460214

Screening Timings:
Mon – Fri: 0900h – 1000h
Sat: Not Available
Sun and Public Holidays: Closed

5. Acumed Woodlands
Blk 111 Woodlands Street 13
#01-78
Singapore 730111

Screening Timings:
Mon – Fri: 0900h – 1000h
Sat: Not Available
Sun and Public Holidays: Closed

6. Acumed Sengkang
Blk 215C Compassvale Drive
#01-02
Singapore 543215

Screening Timings:
Mon – Fri: 0900h – 1000h
Sat and Sun: Not Available
Public Holidays: Closed

7. Acumed Boon Lay
301 Boon Lay Way (Boon Lay MRT)
#01-18/19
Singapore 649846

Screening Timings:
Mon – Fri: 0900h – 1000h
Sat and Sun: Not Available
Public Holidays: Closed

8. Acumed Teban Gardens
Blk 38 Teban Gardens Road
#01-318/319
Singapore 600038

Screening Timings:
Mon – Fri: 0900h – 1000h
Sat and Sun: Not Available
Public Holidays: Closed

9. GainHealth Clinic and Homecare
531 Ang Mo Kio Avenue 10
#01-2447, Cheng San Centre
Singapore 560531

Screening Timings:
Mon – Sat: 0900h – 1200h
Sun and Public Holidays: Closed

10. MyHealth Medical Centre
Blk 501 West Coast Drive
#01-256
Singapore 120501

Screening Timings:
Mon – Sat: 0900h – 1200h
Sun: Not Available
Public Holidays: Closed

Diagnostic Imaging Centres

1. RadLink Novena Diagnostic Imaging Centre @ Royal Square
101 Irrawaddy Road
Medical Suites, Royal Square
#10-01 to #10-05
Singapore 329565

Opening Timings:
Mon - Fri: 0830h – 1730h
Sat: 0830h – 1230h
Sun and Public Holidays: Closed

2. RadLink Diagnostic Imaging (S) Pte Ltd (Paragon)
290 Orchard Road
#08-08, Paragon Medical (Lobby E or F)
Singapore 238859

Opening Timings:
Mon – Fri: 0830h – 1730h
Sat: 0830h – 1230h
Sun and Public Holidays: Closed

3. Drs Lim Hoe and Wong (Jurong)
1 Jurong West Central 2
Jurong Point Shopping Centre
#B1A-19C
Singapore 648886

Opening Timings:
Mon - Fri: 0830h – 0500h
Sat: 0830h – 0100h
0100h – 0200h, Sun and Public Holidays: Closed

4. Ang Mo Kio X-Ray Clinic & Laboratory
Blk 422, Ang Mo Kio Ave 3
#01-2516
Singapore 560422

Opening Timings:
Mon - Fri: 0830h – 0500h
Sat: 0830h – 0100h
Sun: 0900h – 0100h
Public Holidays: Closed

5. Tampines Street 11 X-Ray Clinic
Blk 138 Tampines Street 11
#01-130
Singapore 521138

Opening Timings:
Mon - Fri: 0830h – 0500h
Sat: 0830h – 0100h
Sun and Public Holidays: Closed

Home Vaccination
Vaccination Timings:
Mon – Sat: 0900h – 2100h
(Last registration timing 2000h and surcharge of $10 applicable after 6pm. No Surcharge applicable on Sat.)
Sun and Public Holidays service is not available