How does the High Cholesterol Care Programme work?

High Cholesterol Care Programme (HCCP), also known as hyperlipidemia, is a chronic disease in which your blood contains an abnormally high amount of lipids. This accumulation can cause blockages in your blood vessels, increasing your risk of having a stroke or heart attack.

The HCCP is a 6-month programme that includes three consultations with a General Practitioner (GP). The programme covers standard medications and essential screening tests such as blood tests for kidney function, smoking cessation support (if applicable), and lifestyle counselling.

At Prudential Singapore, we aim to be your trusted partner in preventive healthcare by providing access to early intervention through Chronic Care Management.

Log in to PRUServices and navigate to: Popular Services > More Services > Health Services > Chronic Care Preventive Tests.

How much does the High Cholesterol Care Programme cost?

Preventive Screening:
Lipid Test*, Blood Sugar Test*, Blood Pressure Test and Body Mass Index (BMI) Assessment
Payment : S$0.00 nett

A lipid test will be done, which involves a pinprick on the finger to extract drops of blood to test for your lipid level. If your lipid level appears to be elevated, you may decide to proceed with High cholesterol entry screening test.

Your blood pressure and blood sugar levels will also be taken. If the results exceed the normal range, you may then decide to proceed with the Hypertension Care Programme or Diabetes Care Programme.

High Cholesterol Entry Screening Test* (Lipid Panel)
Payment : S$10.00 nett

Should your lipid test result appear elevated, you will be offered a high cholesterol entry screening test. An upfront payment of S$10.00 nett is payable at the clinic.

The high cholesterol screening test is a blood test to provide a more detailed reading of your blood lipid profile. It consists of total cholesterol, high-density lipoprotein (HDL) cholesterol and low-density lipoprotein (LDL) cholesterol.

Test result will be available at the same clinic within two working days (excluding public holidays and weekends). If your lipid level remains high, you will be offered to enrol in the 6-month High Cholesterol Care Programme.

Depending on the result of the high cholesterol test, a dedicated nurse under the Primary Care Network team will discuss the results with you and offer the HCCP accordingly. The cost of HCCP for Singapore citizens will not exceed S$100.00 nett. Raffles Medical Group will apply the relevant government subsidies (Healthier SG, Primary Care Network, etc.) before submitting the bill for Medisave assessment. Customers will only pay the balance after all subsidies and Medisave deductions have been made.

For Singapore Permanent Residents, do check with the clinic for the relevant subsidies. Foreigners do not receive any government subsidies, but the cost will not exceed S$300.00 nett. Please refer to the FAQs below for more details.

*Fasting from midnight before the appointment is mandatory to yield more reliable results.

After logging in to PRUServices, click on 'Policy Information', select the PRUShield policy, and then click on 'Book Chronic Care Preventive Tests'.

High Cholesterol Care Programme: 6-Month

First Consultation

  • GP Consultation
  • Standard Medications for two months

 

Next appointment will be made within one week upon completion of two months’ worth of standard medications.

 

 

Second Consultation

  • GP Consultation
  • Lifestyle counselling
  • Standard Medications for two months

 

Next appointment will be made within one week upon completion of two months’ worth of standard medications

 

Third Consultation

  • GP Consultation
  • Standard Medications for two months

 

Patient will be advised on the next steps to proceed with their future treatment

 

 

 

The following tests will be carried out during any of the three consultations:

  • Blood test - Kidney assessment (including urine test)*
  • Smoking cessation support (if applicable)
  • Lifestyle counselling

*It is mandatory to fast from midnight before the appointment date to yield more reliable results.

Log in to PRUServices and navigate to: Popular Services > More Services > Health Services > Chronic Care Preventive Tests.

FAQs

All PRUShield policyholders can book an appointment here to request for blood sugar test, blood pressure test, BMI assessment, and lipid test at any of the 37 Raffles Medical clinics in Singapore at no cost. It is mandatory to fast from midnight before the appointment date to yield more reliable results.

The lipid test involves a pinprick on the finger to extract a small drop of blood to measure your lipid level. Should your lipid test result appear elevated, you will be offered a high cholesterol entry screening test. This blood test provides a more detailed reading of your blood lipid profile. Test result will be available at the same clinic within two working days (excluding public holidays and weekends).

Depending on the result of the High Cholesterol screening test, a dedicated nurse under the Primary Care Network team will discuss the results with you and offer the HCCP accordingly.

The 6-month HCCP includes three GP consultations with standard medications and a primary care network team to track and guide your progress. During the three consultations a blood test for kidney assessment, smoking cessation support (if applicable) and a lifestyle counselling will be provided. The test results will be reviewed by the GP.

Each GP consultation will include a 2-month supply of standard medications. On the third GP consultation, you will be advised on future treatment options. A final 2-months' supply of standard medication will be provided to you, and this will conclude the 6-month HCCP.

If you have requested for the other tests and the results exceed the normal range, you may be offered the following:

The HCCP is offered to all PRUShield policyholders. PRUShield policyholders may submit an online appointment request for the Blood Sugar, Blood Pressure, Lipid Test and BMI at any of the 37 Raffles Medical Group clinics once every calendar year.

If your Lipid Test results are elevated, you will be offered a High Cholesterol Entry Screening Test. Based on the outcome, a dedicated nurse under the Primary Care Network team will discuss the results with you and provide the HCCP recommendation.

Policyholders who have been previously diagnosed with Hyperlipidemia (i.e., High Cholesterol) and are undergoing treatment with a GP will not be eligible as they would already be on existing medication prescribed by their attending physician. The HCCP can only be utilised once and policyholders who have previously participated in HCCP will not be eligible to re-enrol.

All medical information of policyholders obtained under the High Cholesterol Care Programme are confidential and Raffles Medical Group will not share the policyholder’s medical records or test reports with Prudential Singapore.

If blood pressure / body mass index (BMI) / blood sugar results exceed the normal range, you may decide to enroll for:

  • Easy claims process through MediSave applicable for Singapore Citizens and Permanent Residents only, subject to their annual limits
  • Dedicated patient care team to track and guide you throughout the care journey
  • Face-to-Face GP Consultations with access to an extensive Raffles Medical's network of 37 clinics islandwide
  • Receive lifestyle counselling and smoking cessation support (where applicable) during the course of the consultations
  • Comprehensive tests, screenings, and GP consultations
  • Standard Medication will be included during the course of your care programme

In addition, PRUShield policyholders will be entitled to a 10% discount on non-standard medications.

Fasting from midnight before the appointment date is mandatory to yield more reliable results. If you are taking regular medications, please continue to take them as prescribed, but only with water.

To change your appointment details, you may call the Raffles Medical Hotline number at 6311 1111.

Screening timing: 9.00am to 10.00am (Monday - Friday)

Clinic Locations:

  1. Raffles Medical - Ang Mo Kio
    Blk 722 Ang Mo Kio Avenue 8 #01-2825
    Singapore 560722

  2. Raffles Medical - Bedok North
    Blk 203 Bedok North Street 1, #01-467
    Singapore 460203

  3. Raffles Medical - Bishan
    Blk 283 Bishan Street 22, #01-177
    Singapore 570283

  4. Raffles Medical – CapitaSky
    79 Robinson Rd, #01-04 CapitaSky
    Singapore 068897

  5. Raffles Medical - Causeway Point
    1 Woodlands Square #05-20 Causeway Point
    Singapore 738099

  6. Raffles Medical - Changi City Point
    5 Changi Business Park Central 1, Changi City Point, #B1-55/56
    Singapore 486038

  7. Raffles Medical - Clementi
    Blk 446 Clementi, #01-189
    Ave 3 Singapore 120446

  8. Raffles Medical - Compass One
    1 Sengkang Square, #04-09, Compass One
    Singapore 545078

  9. Raffles Medical - Eastpoint Mall
    3 Simei Street 6 Eastpoint Mall, #02-27
    Singapore 528833

  10. Raffles Medical - HarbourFront Centre
    1 Maritime Square #03-56 HarbourFront Centre
    Singapore 099253

  11. Raffles Medical - Hillion Mall
    17 Petir Road #02-07/08 Hillion Mall
    Singapore 678278

  12. Raffles Medical - Hougang Central
    Blk 809 Hougang Central, #01-180
    Singapore 530809

  13. Raffles Medical - Joo Chiat
    112 East Coast Road, #04-18
    i12 Katong Shopping Centre,
    Singapore 428802

  14. Raffles Medical - Jurong East
    Blk 131 Jurong Gateway Road, #01-267
    Singapore 600131

  15. Raffles Medical - Jurong Point
    1 Jurong West Central 2, #B1A -19D, Jurong Point Shopping Centre
    Singapore 648886

  16. Raffles Medical - Lot 1 Shoppers’ Mall
    21 Choa Chu Kang Ave 4, #B1-07A
    Singapore 689812

  17. Raffles Medical – Loyang Point
    259 Pasir Ris Street 21, #02-33 Loyang Point
    Singapore 510259

  18. Raffles Medical - Marina Bay Financial Centre
    12 Marina Boulevard #17-05, Marina Bay Financial Centre Tower 3
    Singapore 018982

  19. Raffles Medical - Marina Square
    6 Raffles Boulevard, #01-212 Marina Square
    Singapore 039594

  20. Raffles Medical – Marine Parade
    Blk 83 Marine Parade Central, #01-590
    Singapore 440083

  21. Raffles Medical - NEX
    23 Serangoon Central, #B2-01, NEX
    Singapore 556083

  22. Raffles Medical - Northpoint
    Northpoint City (North Wing) 930 Yishun Avenue 2 #03-35
    Singapore 769098

  23. Raffles Medical - Raffles City
    252 North Bridge Road #02-17 Raffles City Shopping Centre
    Singapore 179103

  24. Raffles Medical - Raffles Holland V
    Level 5, 118 Holland Avenue
    Singapore 278997

  25. Raffles Medical - Raffles Hospital
    585 North Bridge Road #02-00
    Singapore 188770

  26. Raffles Medical - Raffles Place
    50 Raffles Place, #01-02A Singapore Land Tower
    Singapore 048623

  27. Raffles Medical - Rivervale Mall
    11, Rivervale Crescent, #02-17 Rivervale Mall
    Singapore 545082

  28. Raffles Medical - Sembawang Way
    Sembawang Way, #01-06 Block 355A
    Singapore 750355

  29. Raffles Medical - Shaw Centre Orchard
    1 Scotts Road, #04-09 to 14, Shaw Centre
    Singapore 228208

  30. Raffles Medical - Siglap
    55 Siglap Road, #02-11/12 Siglap Centre
    Singapore 455871

  31. Raffles Medical - Tampines 1
    #03-28, Tampines 1, 10 Tampines Central 1
    Singapore 529536

  32. Raffles Medical - Terminal 3
    Singapore Changi Airport 65 Airport Boulevard B2-01
    Singapore 819663

  33. Raffles Medical – Toa Payoh
    Blk 177 Toa Payoh Central, #01-170
    Singapore 310177

  34. Raffles Medical - Waterway Point
    83, Punggol Central, #02-29 Waterway Point
    Singapore 828761

  35. Raffles Medical - Whitesands
    1 Pasir Ris Central Street 3, #04-19 White Sands
    Singapore 518457

  36. Raffles Medical – Woodleigh
    11 Bidadari Park Dr, #02-08 Woodleigh Mall
    Singapore 367803

  37. Raffles Medical - Yew Tee Point
    21 Choa Chu Kang North 6, #01-02 Yew Tee Point
    Singapore 689578

The first GP consultation will be arranged upon collection of the ECG, HbA1c, lipid and kidney blood test results. Thereafter, at the end of each GP consultation, the clinic nurse will assist you to book your next appointment.

You may email Raffles Medical at pcnenquiries@rafflesmedical.com or call the Raffles Medical Hotline number at 6311 1111 from Mondays to Fridays, 9am to 5pm.

You will receive two SMS* which will be sent to you upon confirmation of your appointment at your preferred Raffles Medical Clinic.

* SMS will be sent to you seven days before and two days before your appointment date with instructions to fast.

Unfortunately, walk-in appointments are not available for High Cholesterol Care Programme. To better manage waiting times for our policyholders, an online appointment must be made via the Prudential PRUPanel Connect website.

Yes, you can use MediSave for the HCCP. MediSave benefits are applicable only for Singapore citizens and Permanent Residents, subject to MediSave balance and withdrawal limits, where co-payment is required. The clinic staff at Raffles Medical Group (RMG) clinic will assist you with the filing of the MediSave claim.

Please note that Singapore citizens are also eligible for additional subsidy for the HCCP. Singapore citizens enrolled under Healthier SG signed up at the RMG clinic are also eligible for additional subsidy for this programme.

Singapore citizens and Permanent Residents who are not using MediSave as well as Foreigners will need to make full payment after the consultation.

If you have more questions about your MediSave claim for HCCP, please contact RMG at pcnenquiries@rafflesmedical.com

There is no charge to undergo the blood sugar test, blood pressure test, body mass index (BMI) assessment, and lipid test as they are eligible for all PRUShield policyholders. If your lipid test results are elevated, you will be offered a high cholesterol entry screening test, with an upfront payment of S$10.00 nett at the clinic.

Depending on the test outcome, a dedicated nurse under the Primary Care Network team will discuss the results with you and offer the HCCP accordingly. The cost of HCCP for Singapore citizens will not exceed S$100.00 nett. Raffles Medical Group will apply the relevant government subsidies (Healthier SG, Primary Care Network, etc.) before submitting the bill for Medisave assessment. Policyholders will only pay the balance after all subsidies and MediSave deductions have been made.

For Singapore Permanent Residents do check with the clinic for the relevant subsidies. As foreigners do not receive any government subsidies, the cost will not exceed S$300.00 nett.

This service is only available for all PRUShield policyholders. Please check for your eligibility via PRUServices.

Yes, you may use your MediSave to pay for your parents’ or your dependents’ HCCP incurred at the Raffles Medical clinics, provided they are PRUShield Policyholders. For more information on the eligibility criteria and the application process, please consult the Raffles Medical Clinic directly at pcnenquiries@rafflesmedical.com or call the Raffles Medical Hotline number at 6311 1111 from Mondays to Fridays, 9am to 5pm.

Yes, you can opt out the programme at any time if you feel it is not suitable for your needs. However, it is advisable to discuss your concern with your GP to explore any possible adjustments before opting out.

Important information

The information is accurate as at 30 August 2024 unless otherwise indicated.