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  1. Home
  2. PRUPanel Connect

PRUPanel Connect

Find a specialist of your choice and enjoy a suite of value-added services and benefits exclusively for our PRUExtra Premier, PRUExtra Premier Copay and PRUExtra Preferred Copay customers.

About
Benefits
Find a Specialist
FAQs

Healthcare shouldn't be complicated. At Prudential, we continuously enhance our services to make your healthcare journey simpler, and that includes taking care of your administrative hassle.

Enjoy greater convenience and seamless access to quality healthcare with PRUPanel Connect - a suite of value-added services including appointment bookings, cashless transactions, concierge services and more at our participating hospitals and specialists.

PRUPanel Connect services are exclusively available for our PRUExtra Premier, PRUExtra Premier CoPay and PRUExtra Preferred CoPay customers. 

Find a specialist Book an appointment

Key Benefits

Recovery
Hassle-Free Appointment Bookings
Let us help you book your first appointment at PRUPanel Connect hospitals and specialists. Simply make a booking online or call our PRUCustomer line at 1800 333 0333. Find a PRUPanel Connect Specialist here.
Cash Benefit
Cashless Medical Services
To ease your financial stress, we have introduced a higher Letter of Guarantee amount, allowing you to receive cashless medical treatment* from participating specialists at private PRUPanel Connect hospitals.
Renewability
Pre-Authorisation
If you are not eligible for the Letter of Guarantee, inform the hospital admission office to apply for pre-authorisation on your behalf. Upon approval, you can receive cashless medical treatment at our participating private PRUPanel Connect hospitals.
Continuity
PRUPanel Connect Concierge Service
Visit our concierge desk at PRUPanel Connect Private Hospitals for PRUPanel Connect value-added services and assistance on any PRUShield related enquiries, including PRUShield Recovery.You can also get a complimentary* taxi or a hospital parking voucher.
Saving
Keep your future premiums affordable
When you make a claim for visiting a participating private PRUPanel Connect specialist, your future premium will only move up one level, instead of 2 or 4 levels when you visit other private hospitals or medical institutions.
Wealth,Capital,Returns
Enjoy Stop Loss Benefit
If you visit a PRUPanel Connect specialist, you will only need to copay a maximum of SGD$3000 per policy year

*Best viewed in Chrome and Edge

Download your PRUPanel Connect eCard

Eligible customers can now download their PRUPanel Connect eCard directly from our website simply by keying in the last 4 characters of your NRIC, date of birth and gender. Download now to enjoy the benefits of PRUPanel Connect. For a seamless experience at participating specialists at our private panel hospitals and clinics, all they need to do it to present their eCard together with their identity card.

Download Now

PRUPanel Connect Partners

Restructured Hospitals
  • KK Women's and Children's Hospital
  • National Cancer Centre Singapore
  • National Heart Centre Singapore
  • National Neuroscience Institute
  • National University Hospital
  • Singapore General Hospital
  • Singapore National Eye Centre
Private Hospitals
  • Raffles Hospital
  • Mount Alvernia Hospital
Private Hospitals
  • HC Surgical Specialists Ltd
  • StarMed Specialist Centre

Note: Only selected specialists participate in PRUPanel Connect Programme.  The appointment booking service is only applicable for the participating PRUPanel Connect specialists and hospitals.

Find a specialist Book an appointment

PRUPanel Connect Services

PRUPanel Connect

Appointment Booking

PRUPanel Connect eCard

Note
*Terms and Conditions apply