PRURewards

 

Welcome to PRURewards,
Your Gateway to Exclusive Benefits!


PRURewards is Prudential’s personalised rewards programme designed for all our valued customers. Earn PRUPoints1 when you purchase selected policies or participate in our campaigns and events. These points can be redeemed for a wide range of exciting rewards - from vouchers to lifestyle treats - all tailored to your preference.

Start exploring PRURewards

Exclusive Rewards & Discount just for you!


Whether you're looking to pamper yourself, offset daily expenses, or enjoy exclusive discounts, our curated catalogue2 has something for everyone.

Check out PRURewards today to find out more!


Click here to login PRURewards

Important Information

Footnotes

1

PRUPoints have an expiry of one year from date of issuance and 100 PRUPoints are equivalent to one Singapore dollar (SGD 1) on PRURewards. This conversion may be subject to change without prior notice at Prudential's absolute discretion. No extension of expired PRUPoints will be granted.

2

All information presented is accurate at the time of preparation and is subject to change without prior notice. Please login to PRURewards and refer to the rewards catalogue for the most up-to-date information and details. Once a voucher/ product is redeemed, there will be no refunds or extension of expiry.

3

All redemptions are to be made via PRURewards. KrisFlyer miles redeemed by members must be credited to their own individual KrisFlyer accounts. Kindly ensure that your KrisFlyer name matches that of your PRURewards account. The KrisFlyer miles will be credited within 15 working days upon successful conversion.

4

Delivery is available within Singapore only. Free for the first delivery and the item will be delivered within 14 working days from the redemption date. The vendor will notify you if there is an unexpected delay. A redelivery fee (amount varies) will apply for subsequent attempts to deliver.

Terms & Conditions

Please refer to the PRURewards Terms and Conditions here.

Frequently Asked Questions
  1. How do I register for a PRURewards account?
    PRURewards is Prudential’s rewards programme for our policyholders, financial representatives, employees and eligible customers who are awarded with rewards by Prudential. You cannot self-register for a PRURewards account. If you are a policyholder, your account is linked to your PRUaccess credentials and you can perform a login directly via the PRURewards page.
  2. How do I earn PRUPoints?
    You can earn PRUPoints by purchasing selected insurance policies or participating in Prudential’s events, campaigns and activities. Please refer to the Customer Promotions page here for the latest policy promotions that we have.
  3. When do my PRUPoints expire?
    Your PRUPoints will expire one (1) year from the date of issurance. You may refer to the actual expiry date found in your Rewards Notification or check the “Transaction History” found under “My PRUPoints” tab in PRURewards. No extension of expired PRUPoints will be granted.
  4. How do I check and redeem my PRUPoints?
    You may login to your PRURewards account here and refer to the PRUPoints Summary table found at the top of the page to check your balance. Please refer to the User Guide for more information to making a redemption.
  5. Can I exchange or extend the expiry date of redeemed rewards?
    Rewards are not exchangeable for cash, credit or any other item in part of or in whole and is not replaceable, if expired, lost or stolen. Expiry dates are clearly stated on each voucher and no extensions will be granted.
Contact Us

If you need further assistance, we are glad to assist you here or you may reach us at 1800 333 0333.

+65 63330333 If you're dialing from overseas or via a payphone

Mondays to Fridays, 8:30am to 5:30pm (excluding Public Holidays)

Alternatively, if you have any rewards related enquiry, you may write to us: PRURewards@prudential.com.sg