As of 19th July 2021, we have updated our Privacy Notice which is available at our corporate website - https://www.prudential.com.sg/privacy-notice.

IMPORTANT NOTICE: From 1 June 2021, our Customer Service Centre at Marina One no longer accepts cash payments and is available for walk-in by appointment only. You can also chat with us over a video call by booking a slot. To make payments, please visit https://ipay.prudential.com.sg/.

New LIA Guidelines :Our Singapore-dollar (SGD) denominated Participating policies from 1 July 2021 will show updated illustrated investment rates of return, in accordance with the changes in LIA Guidelines on Policy Illustrations 2021. This change does not affect existing customers with policies submitted before 1 July 2021. For more information, please click here.

IMPORTANT NOTICE: Our Customer Service Centre at Marina One, is currently available by appointment only. Starting 1 Jun 2021, we will no longer accept cash payments. Enrol for payments via DBS/POSB GIRO or Credit Card at https://ipay.prudential.com.sg. For more payment options, click click here.

IMPORTANT NOTICE : For more information on COVID-19 related reliefs please click here.

PRUACCESS: In accordance with PDPC's Advisory Guidelines on the PDPA for NRIC and other National Identification numbers, we will no longer be using NRIC/passport numbers/FIN for login purposes from 1 Aug 2019. If you have yet to create a user ID, please click here.

Changes to the caps of illustrated
investment rates of return


Our Singapore-dollar (SGD) denominated Participating (Par) policies purchased from 1 July 2021 will reflect the latest set of illustrative investment returns in accordance with the LIA Guidelines on Policy Illustrations 2021.

The LIA has made a downward revision on the caps for illustrative investment returns for Par policies in consideration of the sustained low interest rate environment.

The new caps for the upper and lower Illustration Rates are now 4.25% p.a. and 3.00% p.a with effect from 1 July 2021. This is a reduction from the 4.75% p.a. and 3.25% p.a., which were in use before. The new illustration rates provide a more realistic range of projected investment returns.

These upper and lower illustration rates are for illustrative purposes only. These rates will not affect the actual returns of existing and future Par policies. They also do not represent upper and lower limits of the investment performance of the Participating (Par) Fund. The actual returns you can receive from your policy will depend on the actual experience of the Par Fund.