Health Protection | Medical

Chronic Care Management Programmes

Helping our PRUShield policyholders live well by striving towards an integrated and sustainable healthcare journey.
For policyholders eligible under PRUPanel Connect, more value-added services are available.

The Chronic Care Management Programme (CCMP) was launched by Prudential Singapore with the intention of improving the level of care for chronic conditions and reducing medical costs for our PRUPanel Connect policyholders. With one In four Singaporeans aged 40 years and above having at least one chronic health condition (e.g., diabetes, high blood pressure, high cholesterol)^* the need for accessible and affordable care has become increasingly important.

The CCMP currently consists of Diabetes Care Programme (DCP) and Hypertension Care Programme (HCP). Under the Health Promotion Board’s Chronic Disease Management Programme, eligible policyholders have the option to partially claim expenses incurred from your MediSave.

^*Source: Health Promotion Board website

What tests are included in the programmes?

Test 1

Blood Sugar Test^*

Test 2

Blood Pressure Test

Test 3

Body Mass Index (BMI) Assessment

All programmes include Blood Sugar Test^*, Blood Pressure Test and Body Mass Index (BMI) Assessment.

^*Fasting from midnight before the appointment is mandatory to yield more reliable results

Key Benefits

Easy MediSave Claims

Worry less about treatment costs. Seamlessly claim a portion of the upfront costs and rest assured that you are getting quality care. MediSave benefits are applicable only for Singapore citizens and Permanent Residents, subject to their annual limits.

Dedicated Care Team

The dedicated nurses under Primary Care Network team at Raffles Medical will track and guide your progress throughout your journey.

Face-to-Face GP Consultations

With 37 Raffles Medical clinics spread across Singapore at your convenience, your blood sugar levels, blood pressure and BMI will be monitored in-person.

Lifestyle Counselling

Receive professional guidance on how to manage your chronic conditions. Learn about easy, healthy changes you can make to improve your lifestyle.

Comprehensive Tests & Screenings

Apart from blood and urine tests, and an ECG, the Diabetes Care Programme also includes Eye and Foot screens to ensure we detect the presence of any diabetic complications. And Hypertension Care Programme includes Lifestyle Counselling and Smoking Cessation (where applicable) to reduce diastolic and systolic blood pressure.

Standard Medication

Part of managing a chronic condition includes taking medicine on a consistent basis. That’s why we’ll provide you with standard medications during the course of your care programme.

FAQs

What is Prudential’s Chronic Care Management Programme (CCMP)?

The Chronic Care Management Programme (CCMP) was launched by Prudential Singapore with the intention of improving the level of care for chronic conditions and reducing medical costs for our PRUShield policyholders. With one in four Singaporeans aged 40 years and above having at least one chronic health condition (e.g., diabetes, high blood pressure, high cholesterol)^*, the need for accessible and affordable care has become increasingly important. The CCMP currently consists of Diabetes Care Programme (DCP) and Hypertension Care Programme (HCP).

^*Source: Health Promotion Board website

How does Prudential’s Chronic Care Management Programmes work?

The Chronic Care Management Care Programme (CCMP) was launched by Prudential Singapore in partnership with Raffles Medical Group, in line with Ministry of Health guidelines. The CCMP seeks to aid in early detection of pre-diabetes, diabetes or hypertension and provides an integrated and sustainable healthcare journey for our PRUShield policyholders.
It is a 6-month programme covering various health assessments, GP consultations, lifestyle counselling and standard medications. With early intervention, Diabetes and Hypertension can be managed with appropriate medical treatment and lifestyle changes. All PRUShield policyholders, who have not previously been diagnosed with Diabetes/Hypertension and are Singapore Citizens, Permanent Residents and Foreigners are eligible for the CCMP. Singapore Citizens and Permanent Residents have the option to partially claim expenses incurred on the CCMP from their MediSave account. Co-payment is applicable for policyholders using MediSave funding and subject to MediSave approval. Moreover, Singapore citizens enrolled under Healthier SG and who have signed up at RMG clinics are also eligible for additional subsidies.

Will Prudential have access to any of my medical reports obtained under the Chronic Care Management Programme?

All medical information of policyholders obtained under CCMP are confidential and Raffles Medical Group will not share the policyholder’s medical records or test reports with Prudential Singapore.

Who is eligible for the Chronic Care Management Programme?

The CCMP is offered exclusively to PRUShield policyholders. To access CCMP, PRUShield policyholders will have to undergo Blood Sugar, Blood Pressure and BMI assessment at no cost. PRUShield policyholders may submit an online appointment request to do these tests at any of the 37 Raffles Medical Group clinics once every calendar year.

PRUShield policyholders with elevated Blood Sugar Test and Diabetes Entry Screening Test (HbA1C) results will be eligible for the Diabetes Care Programme (DCP).

Policyholders with elevated high blood pressure measurement will be eligible for Hypertension Care Programme (HCP).

Policyholders who have been previously diagnosed with Diabetes/Hypertension and are undergoing treatment with a GP will not be eligible as they would already be on existing medication prescribed by their attending physician. The DCP and/ or HCP can only be utilised once and policyholders who have previously participated in DCP and/or HCP will not be eligible to re-enrol.

Important Information

Notes

The information is accurate as at 19 October 2023 unless otherwise indicated.