- specialist
- Anaesthesiology
- Cardiology
- Cardiothoracic Surgery
- Dentistry
- Dermatology
- Diagnostic Radiology
- Emergency Medicine
- Endocrinology
- Gastroenterology
- General Surgery
- General Surgery (Breast)
- General Surgery (Colorectal)
- General Surgery (Endocrine & Thyroid)
- General Surgery (Gastrointestinal)
- General Surgery (Hepato-Pancreato-Biliary)
- General Surgery (Surgical Oncology)
- General Surgery (Vascular)
- Geriatric Medicine
- Haematology
- Hand Surgery
- Infectious Diseases
- Internal Medicine
- Medical Oncology
- Neurology
- Neurosurgery
- Obstetrics & Gynaecology (Women)
- Occupational Medicine
- Ophthalmology (Eye)
- Orthopaedic Surgery
- Otorhinolaryngology (Ear, Nose & Throat)
- Paediatric Medicine
- Paediatric Surgery
- Plastic Surgery
- Psychiatry
- Radiation Oncology
- Rehabilitation Medicine
- Renal Medicine
- Respiratory Medicine
- Rheumatology
- Sports Medicine
- Urology
- any healthcare institution
- Restructured Hospitals
- Changi General Hospital (CGH)
- KK Women's and Children's Hospital (KKH)
- National Cancer Centre Singapore (NCCS)
- National Heart Centre Singapore (NHCS)
- National Neuroscience Institute (NNI)
- National University Cancer Institute Singapore (NCIS)
- National University Heart Centre Singapore (NUHCS)
- National University Hospital (NUH)
- Ng Teng Fong General Hospital (NTFGH)
- Sengkang General Hospital (SKH)
- Singapore General Hospital (SGH)
- Singapore National Eye Centre (SNEC)
- Tan Tock Seng Hospital
- Private Hospitals
- Mount Alvernia Hospital
- Raffles Hospital
- Private Day Surgery Centres
- Aptus Surgery Centre
- HC Surgical Specialists Ltd
- HMI Medical Centre
- Luma Women Imaging Centre at Royal Square
- Novena Surgery
- Orchard Surgery Centre
- Thomson Specialists Pte Ltd (Woodleigh)
Examples of non-panel claims
Example 1:
Mary is a PRUExtra Premier CoPay policyholder and is eligible under the PRUPanel Connect (PPC) programme.
Claim 1:
Bill Amount: $10,000
Co-Payment: $500
PPC Specialist: No
Healthcare Institution: Mount Alvernia Hospital
Mary's first claim is non-panel as her specialist was not under PPC even though the admission was at Mount Alvernia Hospital which is a PPC partner healthcare institution.
Claim 2:
Bill Amount: $100,000
Co-Payment: $5000
PPC Specialist: Yes
Healthcare Institution: Mount Alvernia Hospital
Mary's second claim is a panel claim as her specialist was under PPC and the admission was done at a PPC partner healthcare institution where her specialist is empanelled under.
As Mary had 1 non-panel claim, all claims within the same policy year will be considered as non-panel claims and she is impacted by Claims Based Pricing.
Example 2:
Jack is a PRUExtra Premier policyholder and is eligible under the PRUPanel Connect (PPC) programme.
Claim 1:
Bill Amount: $1000
PPC Specialist: Yes
Healthcare Institution: ABC Specialist Clinic
Jack's first claim is non-panel even though his specialist was under PPC as the procedure was done at the PPC specialist clinic and e-filed through the specialist clinic.
Claim 2:
Bill Amount: $50,000
PPC Specialist: Yes
Healthcare Institution: A&E at non PPC partner healthcare institution
Jack's second claim is non-panel as he went to the nearest A&E private hospital nearest to his home which is not under PPC. Thereafter, he had the surgery done at that private hospital. Even though his specialist is under PPC, the surgery was done at the private hospital which is a non PPC partner healthcare institution.
As Jack had two claims under non-panel, all claims within the same policy year will be considered as non-panel claims and he is impacted by Claims Based Pricing.
Disclaimer
Although every effort has been made to provide complete and accurate information, Prudential makes no guarantee, representation or warranty (whether express or implied) as to the truth, accuracy, originality, timeliness, legality and completeness of any information or content, including profiles or medical specialist and/or institutions obtained from third parties which are provided on an “as is” basis. We assume no liability for any errors, omissions or misrepresentations in such third parties’ content. We shall not be liable for any loss or damage of whatever nature (direct, indirect, consequential, or other) which may arise as a result of your use of the information on this page.
Suggested referrals to any healthcare professional/institutions and the appointment-making feature provided herein are purely for your convenience. You are at liberty to choose to consult from panel members or your may wish to consult your own healthcare professional/ institutions.
The use of any information provided by us is solely at your own risk. Prudential does not endorse nor accept any liability for services that may be provided by such parties. You agree that the acceptance of any services provided by such parties shall be entirely at your own risk.
Prudential may, at any time, revise the information on this page without notice.