IMPORTANT NOTICE: Our Prudential Customer Service Centre on the 1st Floor of Marina One, East Tower will be opened by appointment only, from 2 June 2020. To ensure your safety, we have put safe management measures in place.

IMPORTANT NOTICE: With tighter measures announced for the Circuit Breaker period, our Prudential Customer Service Centre at Marina One, East Tower will be closed from 20-Apr to 1-Jun. We remain available to assist you. You can request for a call back here, or call 1800 333 0333 or your Financial Consultant for assistance.

IMPORTANT NOTICE: Prudential announced the roll out of PRUCare Package to provide cash benefits for those quarantined or hospitalised due to the COVID-19, as well as aid for SMEs whose businesses are affected by the disease. Find out more

COVID-19 (CORONAVIRUS DISEASE 2019) Update: Our PRUPanel Connect Concierge services in Raffles Hospital and Mount Alvernia Hospital have also been temporarily suspended until further notice.

PRUACCESS: In accordance with PDPC's Advisory Guidelines on the PDPA for NRIC and other National Identification numbers, we will no longer be using NRIC/passport numbers/FIN for login purposes from 1 Aug 2019. If you have yet to create a user ID, please click here.

Gift Redemption Terms and Conditions of Prudential’s Promotions

  • Prudential offers various Promotions for its valued customers from time to time.

  • The Promotions Table below contains a list of the current ongoing Promotions, with the corresponding Gifts. Only customers who meet the corresponding Eligibility Criteria (as defined in the Promotions Table below) shall be eligible to participate in the relevant Promotion.

 

Promotion Gift Eligibility Criteria
A Rewarding Way to Grow Your Retirement Funds (SRS promotion) NTUC FairPrice gift vouchers amounting to S$50, S$100, S$200 or S$400.

Customers whose Eligible Insurance Plan was submitted and incepted during the Promotion Period and fulfil the Minimum Annualised Premium Amount.

Find out if you are eligible for purchases made through:

Grow Your Maturity Rewards NTUC FairPrice gift vouchers amounting to the amounts as stated in the Promotion Table.

Customers with maturing policy/ies between 1 September 2019 to 31 December 2019 (both dates inclusive) and whose Eligible Insurance Plan was submitted and incepted during the Promotion Period and fulfil the Minimum Annualised Premium Amount.

Please click here to find out if you are eligible.

Do Life Promotion (Stack-up Reward for Enterprise Business Solution Customers) Gift vouchers amounting to S$100 or S$200 which Eligible Customer can use to redeem rewards from a list of participating merchants.

Enterprise Business Solution Customers whose Eligible Insurance Plan was submitted and incepted during the Promotion Period and fulfil the Minimum Annualised Premium Amount.

Please click here to find out if you are eligible.

Make Your Future Sound Good Promotion Rewards amounting to S$50, S$80, S$200, S$500, S$800, S$1,500, S$2,400 which Eligible Customer can use to redeem rewards from a list of participating merchants.

Customers whose Eligible Insurance Plan was incepted during the Promotion Period and fulfill the Minimum Annualised Premium Amount.

Find out if you are eligible for purchases made through:

Live a Rewarding Life Promotion Gift vouchers amounting to S$50, S$80, S$100, S$150, S$200, S$250, S$300, S$700, S$800, S$1,300, S$1,500, S$1,800 or S$2,100

Customers whose Eligible Insurance Plan was incepted during the Promotion Period and fulfill the Minimum Annualised Premium Amount.

Find out if you are eligible for purchases made through:

Dream Retirement Promotion Shopping vouchers amounting to S$100 or S$300.

Customers whose Eligible Insurance Plan was incepted during the Promotion Period and fulfill the Minimum Annualised Premium Amount.

Please click here to find out if you are eligible.

Live Your Dreams Promotion Shopping vouchers amounting to S$100, S$150, S$250, S$200, S$300, S$450, S$500, S$1,000 or S$1,500.

Customers whose Eligible Insurance Plan was incepted during the Promotion Period and fulfill the Minimum Annualised Premium Amount.

Please click here to find out if you are eligible.

 

  • The following Terms and Conditions shall apply for all Promotions. The terms “Promotion”, “Gift” and “Eligibility Criteria” shall have the corresponding meanings as contained in the Promotions Table above.

  • Prudential reserves the right to amend, withdraw or supplement the Gift at its sole discretion at any time without notice or liability.

  • Prudential makes no representation or warranty whatsoever as to the quality or fitness for purpose or any other implied terms or conditions with respect to the Gift. Any dispute about the Gift must be resolved directly with the supplier of the Gift. Prudential is not liable for any injury, death, claim, loss or damage whatsoever arising in connection with the Gift.

  • The Gift is not exchangeable for cash, credit or any other item in part of in whole and is not replaceable, if expired, lost or stolen.

  • Prudential is not obliged to replace any qualification letter, email or SMS expired, lost or not received.

  • The Gift must be redeemed within two (2) months from the send date of qualification letter, email or SMS, failing which the Gift will be deemed to be unclaimed and you will be deemed to have relinquished your entitlement to the Gift.

  • The Promotion is subject to availability of the Gifts, and Prudential may vary these terms and conditions (including the value of the Gift and offer an alternative gift as replacement if the Gift is out of stock) at any time without notice or liability.

  • A person who does not participate in the Promotion shall have no right under the Contracts (Rights of Third Parties) Act (Cap. 53B) to enforce any of these terms and conditions.

  • The terms of the Promotion will be governed by and construed in accordance with the laws of the Republic of Singapore and you agree to submit to the jurisdiction of the courts of the Republic of Singapore.


Important Note:

“By participating in this Promotion, you expressly authorize and consent to Prudential, its officers, employees, representatives and third party service providers to collect, use, retain and/or disclose my personal data in accordance to the manner and for the purposes (where relevant) set out in our Privacy Notice which includes sending you information in relation to the Promotion, administering the redemption of any Gifts, and/or otherwise managing your relationship with Prudential in relation to this Promotion. You also acknowledge and agree that your consent here does not affect any other consent you may have already given to Prudential, its representatives and third party service providers and their rights at law in respect of your personal data.”