PRUSafe Dengue

PRUSafe Dengue can be purchased in the Pulse by Prudential app via its e-store, PRUShoppe.

To download the app, access the Apple App Store or Android Play Store here and create a login.

You will need to have your SingPass login details to sign up.

This is a micro-insurance plan providing highly affordable dengue coverage for 3 months.

• If you are diagnosed with Dengue Fever, you will receive a one-time lump sum payout under the Get Well Benefit of S$500 per policy term.
• You are also entitled to the Hospital Cash Benefit payout of S$200 for every 24 hours of hospitalisation, due to Dengue Fever, up to maximum of 5 days per policy term.
• You will be covered under this policy for death due to Dengue Fever, with a sum assured of S$20,000.

Note: We cover for Dengue Fever only and will not pay for any death or hospitalisation expenses incurred by the life assured as a result of any other cause or illness. Please refer to the policy contract for the exact terms and definitions. “Dengue Fever” means the diagnosis of dengue by a Registered Medical Practitioner confirmed by either a dengue antigen (NS1 Antigen) test or a dengue serology test. The diagnosis of Dengue Fever as stated above must be the first diagnosis in Singapore within the policy term.

You are eligible if you are a Singapore resident with a valid NRIC/ FIN between the ages 18 to 69 (age last birthday). Each eligible customer will only be incepted for one PRUSafe Dengue plan at any one-time.

You will need to have your SingPass login details to sign up.

After the purchase is successfully completed, you will see a confirmation screen with your policy number. Your policy documents are available in the My Policy section in PRUShoppe.

A waiting period of 10 days applies, during which you are not covered. After that, the benefits under the plan will be payable.

The coverage is for a period of 3 months from the date you sign up.

If you are diagnosed with Dengue Fever and pass away within 14 days from the date of diagnosis, we will pay the sum assured of S$20,000.

The policy ends once a claim for this benefit is paid.

For details, please refer to the policy document.

If you are diagnosed with Dengue Fever and is hospitalised, we will pay S$200 per day of hospitalisation up to a maximum of 5 days per policy term.

Each day of hospitalisation is a full 24-hour period.

For details, please refer to the policy document.

If the life assured is diagnosed with Dengue Fever, we pay a one-time benefit of S$500 per policy term.

For details, please refer to the policy document.

Yes, you will have a period of 7 days from the date we confirm the start of your policy to review its terms and conditions.

If you decide this policy is not suitable for your needs, you can cancel the policy within the 7-day review period by accessing the cancellation function under My Policy. We will refund any premium you have paid (without interest), less any amounts you owe us in connection with the policy.

You cannot cancel your policy after this 7-day free-look period.

For Hospital Cash Benefit and Get Well Benefit, please access My Policy > PRUSafe Dengue > Submit a claim in the Pulse by Prudential app. After filling out the form and submitting required documentation, your claims will be processed.

For Death Claims, please access the Death Claim submission forms in our website https://www.prudential.com.sg/services/claims/how-to-submit-a-claim. You may email to pulse.ecosystem@prudential.com.sg or submit the documents at the Customer Service Center.

Should you have any questions about your claims, please email us at pulse.ecosystem@prudential.com.sg or call us at+65 6714 3939. (Monday to Friday, 8.30 am to 5.30 pm, excluding Public Holidays).

Please email us at pulse.ecosystem@prudential.com.sg or call us at +65 6714 3939

(Monday to Friday, 8.30 am to 5.30 pm, excluding Public Holidays).