IMPORTANT NOTICE: Our Prudential Customer Service Centre on the 1st Floor of Marina One, East Tower will be opened by appointment only, from 2 June 2020. To ensure your safety, we have put safe management measures in place. For more information on COVID-19 relief measures please click here.

IMPORTANT NOTICE : For more information on COVID-19 related reliefs please click here.

LIA Critical Illnesses (CI) Framework 2019 : In accordance to LIA Critical Illness (CI) Framework 2019, Prudential Singapore’s policies purchased from 26 August 2020 will adhere to the updated list of critical illnesses definitions. For more information, speak to your Prudential Financial Consultant today.

PRUACCESS: In accordance with PDPC's Advisory Guidelines on the PDPA for NRIC and other National Identification numbers, we will no longer be using NRIC/passport numbers/FIN for login purposes from 1 Aug 2019. If you have yet to create a user ID, please click here.

Changes to the way you’ll receive your letters: From Aug-20, we'll begin sending letters such as payment and renewal notices, payout letters and more, digitally instead of via mail. Eligible customers will receive an SMS whenever there is an e-letter for you. For more info, please click here.

Sustainability Reporting

Our Environmental, Social, and Governance performance and impact

Listen to our CEO share about how we DOSustainability at Prudential.

Sustainability Report


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Full Report Download


Sustainability Report 2020

Our purpose is to help people get the most out of life. The way in which we deliver on our purpose must reflect our responsibilities to the environment, people and the economy. To do this, we commit to ensuring our internal processes are geared to integrate the UN Sustainable Development Goals – right from our company purpose and strategy, to governance, operations and stakeholder relations.

Our second voluntary Sustainability Report illustrates how we are fulfilling our purpose and advancing sustainable development. In 2020, we scaled our efforts in providing access to finance and health, investing responsibly and fostering inclusive working environment.

Watch how we are going beyond financial and quantitative disclosures to drive meaningful actions, by managing our economic, environmental and social impacts.


Sustainability Report 2019

Summary Download
Full Report Download


Sustainability Report 2019

At Prudential, we want to innovate to enable sustainable living for everyone through the solutions we offer, the investments we make and the lives we touch today, for future generations. This ESG vision supports our purpose of Innovating to help everyone live well.

Watch how we are going beyond financial and quantitative disclosures to drive meaningful action, by managing our social, environmental and economic impacts.