Health Protection | Dengue

PRUSafe Dengue

Dengue can be life-threatening and may need hospitalisation. Be sure you are covered with PRUSafe Dengue, so you can get back on your feet quickly.

 

What is PRUSafe Dengue?


  • A microinsurance plan with a 3-month term, that covers you against dengue fever.
  • Highly affordable and conveniently available to purchase within the Pulse by Prudential app with just a few clicks.
 

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PRUSafe Dengue FAQs & Important Information

How do I sign up?

PRUSafe Dengue can be purchased in the Pulse by Prudential app via its e-store, PRUShoppe.

To download the app, access the Apple App Store or Android Play Store here and create a login.

You will need to have your SingPass login details to sign up.

What are the key features of PRUSafe Dengue?

This is a micro-insurance plan providing highly affordable dengue coverage for 3 months.

  • If you are diagnosed with Dengue Fever, you will receive a one-time lump sum payout under the Get Well Benefit of S$500 per policy term.
  • You are also entitled to the Hospital Cash Benefit payout of S$200 for every 24 hours of hospitalisation, due to Dengue Fever, up to maximum of 5 days per policy term.
  • You will be covered under this policy for death due to Dengue Fever, with a sum assured of S$20,000.

Note: We cover for Dengue Fever only and will not pay for any death or hospitalisation expenses incurred by the life assured as a result of any other cause or illness. Please refer to the policy contract for the exact terms and definitions. “Dengue Fever” means the diagnosis of dengue by a Registered Medical Practitioner confirmed by either a dengue antigen (NS1 Antigen) test or a dengue serology test. The diagnosis of Dengue Fever as stated above must be the first diagnosis in Singapore within the policy term.

Who is eligible for PRUSafe Dengue?

You are eligible to buy PRUSafe Dengue microinsurance cover if you are a Singapore resident with a valid NRIC/ FIN between the ages 18 to 69 (age last birthday). Each eligible customer will only be incepted for one PRUSafe Dengue plan at any one-time.

You will need to have your SingPass login details to sign up.

What will be the premium payable and the payment modes available for this policy?

The premium is S$5.00 inclusive of 7% GST. Payment can be made in-app via Credit Card.

When will my coverage commence and how long will I be covered under PRUSafe Dengue?

After the purchase is successfully completed, you will see a confirmation screen with your policy number. Your policy documents are available in the My Policy section in PRUShoppe.

A waiting period of 10 days applies, during which you are not covered. After that, the benefits under the plan will be payable.

The coverage is for a period of 3 months from the date you sign up.

What will I be covered for under the Death Benefit?

If you are diagnosed with Dengue Fever and pass away within 14 days from the date of diagnosis, we will pay the sum assured of S$20,000.

The policy ends once a claim for this benefit is paid.

For details, please refer to the policy document.

What will I be covered under the Daily Hospital Cash benefit?

If you are diagnosed with Dengue Fever and is hospitalised, we will pay S$200 per day of hospitalisation up to a maximum of 5 days per policy term.

Each day of hospitalisation is a full 24-hour period.

For details, please refer to the policy document.

What will I be covered under the Get Well Benefit?

If the life assured is diagnosed with Dengue Fever, we pay a one-time benefit of S$500 per policy term.

For details, please refer to the policy document.

Is there a free-look period if I wish to cancel the policy without penalty?

Yes, you will have a period of 7 days from the date we confirm the start of your policy to review its terms and conditions.

If you decide this policy is not suitable for your needs, you can cancel the policy within the 7-day review period by accessing the cancellation function under My Policy. We will refund any premium you have paid (without interest), less any amounts you owe us in connection with the policy.

You cannot cancel your policy after this 7-day free-look period.

Is there any waiting period?

Yes, there is a waiting period for the PRUSafe Dengue microinsurance coverage. We will not cover you if the signs and symptoms of Dengue Fever start within 10 days from the cover start date of the policy.

How do I make a claim?

For Hospital Cash Benefit and Get Well Benefit, please access My Policy > PRUSafe Dengue > Submit a claim in the Pulse by Prudential app. After filling out the form and submitting required documentation, your claims will be processed.

For Death Claims, please access the Death Claim submission forms in our website https://www.prudential.com.sg/services/claims/how-to-submit-a-claim. You may email to pulse.ecosystem@prudential.com.sg or submit the documents at the Customer Service Center.

Should you have any questions about your claims, please email us at pulse.ecosystem@prudential.com.sg or call us at +65 6714 3939. (Monday to Friday, 8.30 am to 5.30 pm, excluding Public Holidays).

Is PRUSafe Dengue automatically renewable?

No, the PRUSafe Dengue plan is not automatically renewable after the 3 months policy term has ended. You can, however, re-purchase the policy again in the app to extend your coverage.

What should I do if I have trouble signing up for PRUSafe Dengue or difficulties with the app?

Please email us at pulse.ecosystem@prudential.com.sg or call us at +65 6714 3939
(Monday to Friday, 8.30 am to 5.30 pm, excluding Public Holidays).

Additional Information

This is only product information provided by us. You should seek advice from a qualified advisor if in doubt.

Buying health insurance products that are not suitable for you may impact your ability to finance your future healthcare needs. Before replacing an existing accident and health policy with a new one, you should consider whether the switch is detrimental, as there may be potential disadvantages with switching and the new policy may cost more or have fewer benefits at the same cost.

This is for reference only and is not a contract of insurance. Please refer to the exact terms and conditions, specific details and exclusions applicable to this insurance product in the policy documents.

The information contained herein is intended to be valid in Singapore only and shall not be construed as an offer to sell or solicitation to buy or provision of any insurance product outside Singapore.

In case of discrepancy between the English and Mandarin versions of the product brochures, the English version shall prevail.

This policy is protected under the Policy Owners’ Protection Scheme which is administered by the Singapore Deposit Insurance Corporation (SDIC). Coverage for your policy is automatic and no further action is required from you. For more information on the types of benefits that are covered under the scheme as well as the limits of coverage, where applicable, please contact your insurer or visit the GIA/LIA or SDIC websites (www.gia.org.sg or www.lia.org.sg or www.sdic.org.sg).

Information is correct as of 1 October 2021.

This advertisement has not been reviewed by the Monetary Authority of Singapore.