IMPORTANT NOTICE: Our insurance services (classified as “essential services”) will remain available to our customers. With increased social distancing measures, customers who need to visit our Customer Service Centre will need to make an advance appointment click here.

IMPORTANT NOTICE: Prudential announced the roll out of PRUCare Package to provide cash benefits for those quarantined or hospitalised due to the COVID-19, as well as aid for SMEs whose businesses are affected by the disease. Find out more

COVID-19 (CORONAVIRUS DISEASE 2019) Update: Prudential will be conducting temperature checks for guests visiting our customer centres and offices. Our PRUPanel Connect Concierge services in Raffles Hospital and Mount Alvernia Hospital have also been temporarily suspended until further notice.

PRUACCESS: In accordance with PDPC's Advisory Guidelines on the PDPA for NRIC and other National Identification numbers, we will no longer be using NRIC/passport numbers/FIN for login purposes from 1 Aug 2019. If you have yet to create a user ID, please click here.

PRUShield

Your options to comprehensive private health insurance coverage without compromising medical care.

What is PRUShield?


With the rise in healthcare costs, seeking medical treatment can cause a financial strain especially if you are not prepared for the unexpected.

At Prudential, we believe in making health protection simple, so that you and your family can focus on what matters most - your recovery. PRUShield*'s suite of basic and supplementary plans offer you various options with comprehensive coverage that suit your budget and healthcare needs, so now choosing a plan is simpler than ever.

Need help to understand which matches your needs? Try our 1-min quiz to learn more.

*PRUShield is a private health insurance plan and a MediSave-approved Integrated Shield Plan1 which complements your MediShield Life with the option to pay your premiums with MediSave2. Learn more about our product premiums.

PRUShield Promotion

Enjoy 25% off on your first-year premiums, when you buy PRUShield and PRUExtra supplementary plans between now and 31 May 2020. Terms and Conditions apply.

Get a quote now
We’ve got you covered

Our PRUShield Plan covers hospital admissions, and pre- and post-hospitalisation medical costs related to the COVID-19 (CORONAVIRUS DISEASE 2019), subject to the terms and conditions of your plan. If you have questions on your plan, you can speak to your Financial Consultant or call our PRUCustomer Line at 1800 333 0 333 for assistance.

Important Changes in Coverage Conditions

On 24-Mar-2020, the Ministry of Health (MOH) announced that Singapore residents and long term pass holders who leave Singapore against travel advisories on and from March 27 (Friday) onwards, will be charged unsubsidised rates at public hospitals if they are admitted as suspected Covid-19 patients within 14 days of returning.

Singapore residents and long term pass holders will also not be able to claim from MediShield Life or Integrated Shield Plans (including foreigner shield plans) for these treatments at both public and private hospitals.

How PRUShield can help with healthcare costs in times of need


Download brochure 下载手册

Key Benefits


Choose the plan that meets your needs

PRUShield has different base plan types to give you the flexibility to choose from private or public hospitals, ward classes, and doctors.

Plus, add on a PRUExtra supplementary plan to further reduce your Deductibles6 and Co-insurance7, among other benefits.

Find out what you need with this 1-minute guide

Simplifying Your Healthcare Journey

We believe planning your healthcare should be simple.
Choosing what you need should not take more than 4 clicks.

Your health services preference First, let's understand your needs.
What level of health services are you looking for?

Your comfort level What is your preference level for privacy?

Your share of medical bill Do you prefer to pay more now so that you pay lesser later?

Our value adds What best describes your preference
for health services?

Private hospital access What level of private hospital access
would you like to enjoy?

Your share of medical bill Do you prefer to pay more now so that you pay lesser later?

Based on your needs,
the recommended product is:.......

PRUShield Standard

Covers B1 ward in public hospitals and below.

PRUShield Premier

Covers standard rooms in private hospitals
and all public hospitals.

PRUShield Plus

Covers A ward in public hospitals and below.

PRUExtra Plus CoPay

Further lowers your out-of-pocket expenses* at public hospitals

PRUShield Plus

Covers A ward in public hospitals and below.

PRUShield Premier

Covers standard rooms in private
hospitals and all public hospitals.

PRUExtra Premier Lite CoPay

  • Basic, no-frills private hospital option to further lower part of your out-of-pocket expenses* at all private and public hospitals in Singapore
  • Very competitive premiums

PRUShield Premier

Covers standard rooms in private and all public hospitals.

PRUExtra Premier CoPay

  • ”Best of the best" option to further lower your out-of-pocket expenses* at all private and public hospitals in Singapore
  • Value-added services including cashless hospitalisation and concierge services
  • The highest premium solution for your protection needs

PRUShield Premier

Covers standard rooms in private and all public hospitals.

PRUExtra Preferred CoPay

  • ”Value-for-money" option to further lower your out-of-pocket expenses* at selected private hospitals and all public hospitals in Singapore, at a more affordable rate
  • Value-added services including cashless hospitalisation and concierge services

>Here is a quick comparison overview of our plans and supplementary plans


Additional benefits for PRUExtra Premier CoPay and PRUExtra Preferred Copay customers

PRUPanel Connect

Enjoy a cashless8 and hassle-free experience at a selected panel of private and restructured hospitals, with a dedicated concierge service.

Learn more

PRUWell Reward

Enjoy lower premiums by staying healthy and not making any claims.

Check how it works

Customer Reviews

Here are some reviews written by our insurance customers after having experienced our services.

Seamless and convenient, no need for upfront payment. Our claims were automatically submitted to Prudential.

Claims Decision
JAN 6, 2020

All staffs are very friendly and offered very fast service. The Counter staff was very patient and guided me through every step.

Claims Submission
JAN 14, 2020

He was very clear in explaining the details, why we should get specific insurance policies. He was also very relatable and was always available to meet at our convenient timings.

Agency Sales
JAN 3, 2020

List of Panel Provider & Non-Panel Providers

Panel Providers under Private Hospitals include:

  • Registered medical practitioners and specialists;
  • Private Hospitals; and
  • Private Treatment Centres,
    that appears on our approved Panel listing on our PRUPanel Connect website
    All Restructured Hospitals and Treatment Centres are also considered as Panel Providers

Non-Panel Providers are:

  1. Non-participating specialists under Raffles Hospital
  2. Non-participating specialists under Mount Alvernia Hospital
  3. Parkway East Hospital
  4. Thomson Medical Centre
  5. Medical Institutions categorised as Day Surgery Centres under the List of MediShield Institutions Participating in MediShield Life Scheme. Please refer to CPFB website: https://www.cpf.gov.sg/Assets/members/Documents/MSH_MedicalInstitutions.pdf

‘No Access’ can be described as:

Under the PRUExtra Preferred CoPay plan, if a private hospital or private medical institution is not listed under either Panel or Non-Panel, the claim will not be admissible.

Please refer to the policy document for more information.

We reserve the right to change this Panel or Non-Panel list from time to time.

Footnotes

1If the life assured is a Singaporean or Permanent Resident (PR) of Singapore, PRUShield is available as an Integrated Shield Plan made up of MediShield Life provided by the Central Provident Fund Board (CPFB), and an additional private insurance provided by Prudential. If the life assured is a foreigner with Eligible Valid Pass, PRUshield is NOT available as Integrated Shield Plan. Please refer to the PRUShield Product Summary for the definition of an Eligible Valid Pass.

2Premiums paid through Medisave are subject to Medisave withdrawal limits. Please refer to the Ministry of Health's website at www.moh.gov.sg for details.

3This benefit is only applicable to PRUShield Premier and PRUShield Plus purchased under standard terms. It allows the life assured to buy a new plan up to the stipulated sum assured upon significant events in life without underwriting. The significant events include marriage, divorce, parenthood, adoption of a child through legal means, death of a spouse, marriage of the children and children entering primary or secondary school.

4Only applicable for PRUShield Premier and PRUShield Plus.

5Refers to Prudential’s portion of the Integrated Shield Plan (IP) premium.

6Deductible is a fixed amount to be paid by a policyowner before the MediShield Life and PRUShield benefits are payable. Deductible will increase by 50% depending on ward class when the life assured is above age 85.

7Co-insurance is a percentage of the claimable amount that a policyowner needs to co-pay after deductible.

8Terms & conditions apply. Please refer to www.prudential.com.sg/ppc.

^Only applicable to PRUExtra Premier CoPay, PRUExtra Preferred CoPay & PRUExtra Plus CoPay

Additional Notes

For planned overseas medical treatment under PRUShield, referrals must be obtained from any of the following healthcare providers:

  • Health Management International (HMI);
  • or Parkway Holdings Pte Ltd

The list is subject to any change made on the covered healthcare providers for approved overseas hospitalisation by Medisave and we reserve the right to review and change such list as required from time to time.

PRUShield is a yearly renewable plan. Prudential guarantees lifetime coverage for PRUShield.

You are recommended to read the product summary and seek advice from a qualified Prudential Financial Consultant for a financial analysis before purchasing a policy suitable to meet your needs. Buying health insurance products that are not suitable for you may impact your ability to finance your future healthcare needs.

Premiums are not guaranteed and may be adjusted based on future claims experience. Prudential serves the right to vary premiums at any time by giving 30 days’ written notice to the policyowner before doing so. Premium rates will be based on age next birthday (for first premium) on cover start date and each policy anniversary date (for renewable premium).

The information on this website is for reference only and is not a contract of insurance. Please refer to the exact terms and conditions, specific details and exclusions applicable to this insurance product in the policy documents that can be obtained from your Prudential Financial Consultant.

The information contained on this website is intended to be valid in Singapore only and shall not be construed as an offer to sell or solicitation to buy or provision of any insurance product outside Singapore.

In case of discrepancy between the English and Mandarin versions of the e-Brochures, the English version shall prevail.

This policy is protected under the Policy Owners’ Protection Scheme which is administered by the Singapore Deposit Insurance Corporation (SDIC). Coverage for your policy is automatic and no further action is required from you. For more information on the types of benefits that are covered under the scheme as well as the limits of coverage, where applicable, please contact your insurer or visit the GIA/LIA or SDIC web-sites (www.gia.org.sg or www.lia.org.sg or www.sdic.org.sg).

Information is correct as at 1 April 2020

This advertisement has not been reviewed by the Monetary Authority of Singapore.

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